Quick Credit Group

GO HIGH LEVEL SPECIALIST & CUSTOMER SERVICE REP

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

N/A

: HOURS PER WEEK

TBD

: DATE UPDATED

May 28, 2025

JOB OVERVIEW

We are seeking a highly experienced Virtual Assistant to take full ownership of our customer support and CRM automation systems. You will be managing our GoHighLevel platform, handling live client interactions, and keeping our backend structure running smoothly and professionally.

***MUST HAVE PORTFOLIO OF YOUR WORK ATTACHED TO YOUR RESPONSE TO BE CONSIDERED***

***IF YOU ARE NOT EXPERIENCED IN GO HIGH LEVEL PLEASE DO NOT SUBMIT TO THIS JOB REQUEST***

This is not a training role. We are looking for someone with hands-on experience, ready to hit the ground running.
WORK HOURS
You must be available to work Monday through Friday, 9:00 AM to 5:00 PM Eastern Standard Time (EST).
If this schedule does not work for you, please do not apply.

YOUR CORE RESPONSIBILITIES

1. Customer Service (Primary Responsibility)
Speak directly with clients via phone, text, and instant messaging platforms (Tidio, SimpleTalk).
Answer emails with clarity, professionalism, and promptness.
Assist clients with service-related questions, concerns, or updates.
Be the human face and voice behind our brand.

2. CRM Systems & Automation (GoHighLevel)

Build, update, and manage automation workflows for email and SMS.
Organize pipelines, tags, and campaign flows.
Maintain backend systems to ensure efficiency, accuracy, and ease of use.
Troubleshoot any CRM issues and proactively suggest improvements.

3. Client Onboarding

Set up clients using onboarding forms and PandaDoc for contracts.
Manage and track client data through Google Sheets and GoHighLevel.
Ensure automations and notifications trigger correctly throughout onboarding.

4. Community & Content Engagement

Distribute newsletters and updates using GoHighLevel.
Post insights and resources in Facebook and ---------- communities.
Keep our community engaged with meaningful, value-driven content.

5. Review & Reputation Management

Collect and track reviews via Google, Yelp, and TrustPilot.
Resolve feedback concerns with care and professionalism.
Support our mission to build and maintain a trusted brand reputation.

? REQUIRED EXPERIENCE
Expert-level knowledge of GoHighLevel CRM is mandatory
Minimum 2 years experience in customer service
Excellent written and spoken English communication
Strong problem-solving and critical thinking skills
Comfortable handling both technical systems and human interaction
Familiarity with the following is a plus:

PandaDoc
Google Sheets
Tidio / SimpleTalk
Skool Platform

Facebook Groups
WordPress and graphic design tools (bonus)
???? POSITION DETAILS
Salary: $1,000/month (approx. $6/hour)
Schedule: Full-Time, Remote | 9AM–5PM EST, Monday–Friday
Start Date: Immediate
Growth Potential: Yes – performance leads to long-term opportunities
???? HOW TO APPLY
To confirm you’ve read this post carefully:

Attach a photo of a puppy to your resume
Use the subject line: "Purple Puppy" (Your Name)" when applying
Send to: [Insert Hiring Email]
Applications that do not follow these instructions will be ignored.
This role requires precision and detail — show us you’re ready from the first step.

SKILL REQUIREMENT

Marketing Automation Customer Service GoHighLevel

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Quick Credit Group

GO HIGH LEVEL SPECIALIST & CUSTOMER SERVICE REP

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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