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TYPE OF WORK
Full Time
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SALARY
$400Aud
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HOURS PER WEEK
40
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DATE UPDATED
May 6, 2025
Virtual Assistant – Operations manager/maintenance (Short-Term Rentals)?Company: BnB Booking?Location: Remote (Philippines-based)?Job Type: Full-Time?Industry: Short-Term Rental / Property Management?Start Date: Immediate
About Us:?BnB Booking is a Queensland-based, high-end short-term rental property management company. We manage a growing portfolio of luxury properties across sought-after Australian destinations. Our mission is to deliver exceptional guest experiences while maximising returns for our property owners.
Job Summary:?We are seeking a highly organised and proactive Virtual Assistant with prior experience in property management or the short-term rental industry. The ideal candidate will support the Managing Director and operations team in day-to-day tasks, help manage listings and guest communications, and ensure all backend operations run smoothly.
Key Responsibilities:
* Manage property calendars and booking platforms (Airbnb, VRBO, direct booking sites)
* Coordinate guest communications including check-ins, support, and review management
* Update property listings and ensure accuracy across all channels
* Handle Gmail inboxes and respond to inquiries efficiently
* Assist with owner communications and weekly reporting
* Maintain Google Sheets for task tracking, expenses, and availability
* Support with guest issues, contractor scheduling, and escalations
* Light administrative support and document management
* Use AI tools and basic tech apps to automate or streamline tasks
Requirements:
* Must have prior experience in property management or short-term rental operations (Airbnb, etc.)
* Strong written and spoken English – clear, professional, and easy to understand
* Highly proficient with Google Sheets and Gmail
* Detail-oriented, proactive, and reliable
* Tech-savvy with ability to learn new platforms quickly (e.g., channel managers, CRMs)
* Experience using AI tools (ChatGPT, Jasper, etc.) is a plus
* Experience with Uplisting and/or Breezeway is a strong advantage
* Comfortable working remotely and autonomously
* Must have a stable internet connection and a quiet working environment
Working Hours:
* Full-time, 40 hours/week
* Some overlap with AEST business hours required
Why Join BnB Booking?
* Be part of a fast-growing company in a high-demand industry
* Work with a supportive team focused on excellence and innovation
* Long-term opportunity with room for growth
How to Apply:
?Submit your resume and a short cover letter detailing your experience with short-term rentals or property management. Applications without relevant experience will not be considered.
