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TYPE OF WORK
Full Time
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WAGE / SALARY
Php 40,000-50,000 per month
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HOURS PER WEEK
38
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DATE UPDATED
May 28, 2026
Nexia Health Care is a pioneering leader in Australian Health Care, delivering holistic care solutions for children and adolescents. We are one of the few organizations nationwide offering an innovative multidisciplinary model that integrates paediatricians, psychiatrists, and allied health professionals, ensuring seamless and continuous care for our young clients. At Nexia, we aim to create a community that supports children throughout their entire mental health journey, providing comprehensive services under one roof.
We are looking for a dedicated Customer Relationship Officer to join our team and support the smooth operation of our clinic while ensuring our clients and their families receive the highest level of care and customer service.
About the Role
As an Office Administrator at Nexia Health Care, you will play a key role in managing the daily administrative functions of the clinic and acting as the first point of contact for our clients. Your responsibilities will include:
Managing clinician schedules, appointments, and reminders
Overseeing the clinic’s administrative processes, including billing, insurance claims, and payments
Tend to
Collate and format clinical reports to be sent out to our customers following assessments
Maintaining accurate customer records in our CRM system
Coordinating meetings and facilitating effective communication between clinic staff, clients, and external stakeholders
Work collaboratively with clinical and specialist team
Upholding strict confidentiality and privacy standards in line with the Privacy Act
Supporting the clinic in compliance with healthcare regulations and participating in quality assurance initiatives.
Who We Are Looking For
We are seeking an enthusiastic individual with:
Proven experience in an administrative role, ideally within a healthcare or clinic setting
Compassion and empathy when working with children, adolescents, and their families
Strong organizational skills and the ability to meet deadlines in a fast-paced environment
Advanced proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with Google systems
Excellent communication skills, both verbal and written
Ability to work with autonomy and independence
APPLICATION REQUIREMENTS:
**Applications that do not follow the steps below will not be considered.**
To submit your application for the job, please complete all of the following steps and respond to the job add or send an
Please submit ALL of the following:
1. Please create a 2-3 minute audio recording or video of yourself looking at the camera, noting your name, the date, the position you are applying for at Nexia Health Care, explaining why you would be a good fit for this position and why you are the best candidate. Then send me a link to the video.
2. Perform an Internet speed test at https://www.speedtest.net/ by clicking the “start” button in the middle of their homepage. After completion of the test, take a screenshot of your results and
3. Send me the link to your onlinejobs.ph profile along with your CV/Resume.
4. A short written answer to: “Describe a situation where you took initiative without being asked.”
5. 1-2 references (name only, no contact yet)
The application process is designed to ensure you follow directions and pay attention to detail.
Looking forward to meeting you!
