Training & Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$4/hour

HOURS PER WEEK

40

DATE UPDATED

Mar 18, 2026

JOB OVERVIEW

We are looking for a detail-oriented and tech-savvy Virtual Assistant to support client training and day-to-day system support. This role is ideal for someone who is comfortable leading trainings, troubleshooting issues, and working directly with clients.

Responsibilities:
* Provide ongoing support to clients using our web-based platform
* Respond to support tickets and client inquiries clearly and efficiently
* Troubleshoot issues and guide users step-by-step to resolution
* Lead virtual training sessions and refresher demos
* Support onboarding of new clients
* Document common issues and assist with creating simple training materials
* Coordinate with internal team to escalate and resolve complex issues
* Track and follow up on open items to ensure completion

Requirements:
* Fluent in English (written and verbal)
* Proven experience conducting trainings or onboarding sessions
* Strong communication and presentation skills
* Tech-savvy and able to learn new systems quickly
* Strong problem-solving skills and attention to detail
* Organized and able to manage multiple tasks

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0011
Controller Execution Time ( Jobseekers / Job )  0.0152
Total Execution Time  0.0171
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,515,112 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Training-Support-Specialist-1177900
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0089 seconds)  (Hide)
0.0003   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1177900
 LIMIT 1 
0.0004   SELECT *
FROM `employers`
WHERE `employer_id` = 559965
 LIMIT 1 
0.0011   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1177900
AND `misc`.`idIS NULL 
0.0005   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-04-18',ej.date_added) duration_daysDATEDIFF('2026-04-18',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-04-18',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1177900' 
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1177900 
0.0013   UPDATE employer_jobs SET hit_counts '***Jun-16-2024=114***Jun-17-2024=33***Jun-18-2024=13***Jun-19-2024=17***Jun-20-2024=2***Jun-21-2024=6***Jun-23-2024=2***Jun-24-2024=5***Jun-25-2024=4***Jun-26-2024=3***Jun-27-2024=3***Jun-30-2024=1***Jul-01-2024=3***Jul-02-2024=4***Jul-04-2024=1***Jul-05-2024=4***Jul-06-2024=3***Jul-07-2024=1***Jul-08-2024=4***Jul-10-2024=3***Jul-11-2024=1***Jul-13-2024=2***Jul-14-2024=1***Jul-17-2024=2***Jul-18-2024=2***Jul-19-2024=3***Jul-20-2024=1***Jul-22-2024=4***Jul-23-2024=3***Jul-24-2024=1***Jul-25-2024=1***Jul-26-2024=2***Jul-27-2024=1***Jul-28-2024=2***Jul-29-2024=2***Jul-30-2024=1***Jul-31-2024=2***Aug-01-2024=2***Aug-02-2024=1***Aug-03-2024=4***Aug-05-2024=1***Aug-06-2024=1***Aug-07-2024=1***Aug-09-2024=2***Aug-12-2024=3***Aug-13-2024=5***Aug-14-2024=2***Aug-15-2024=4***Aug-16-2024=1***Aug-18-2024=1***Aug-19-2024=2***Aug-20-2024=2***Aug-21-2024=1***Aug-22-2024=1***Aug-23-2024=2***Aug-25-2024=1***Aug-26-2024=1***Aug-28-2024=1***Aug-29-2024=1***Sep-05-2024=1***Sep-16-2024=35***Sep-17-2024=44***Sep-18-2024=6***Sep-19-2024=7***Sep-20-2024=3***Sep-21-2024=1***Sep-22-2024=1***Sep-23-2024=2***Sep-24-2024=1***Sep-25-2024=1***Sep-26-2024=2***Sep-28-2024=1***Sep-29-2024=3***Sep-30-2024=1***Oct-01-2024=2***Oct-02-2024=2***Oct-03-2024=2***Oct-04-2024=1***Oct-06-2024=1***Oct-07-2024=1***Oct-08-2024=2***Oct-09-2024=2***Oct-10-2024=2***Oct-11-2024=3***Oct-12-2024=3***Oct-13-2024=2***Oct-14-2024=3***Oct-15-2024=4***Oct-16-2024=2***Oct-17-2024=2***Oct-18-2024=3***Oct-19-2024=4***Oct-20-2024=4***Oct-21-2024=3***Oct-22-2024=4***Oct-23-2024=1***Oct-24-2024=2***Oct-25-2024=1***Oct-26-2024=2***Oct-27-2024=8***Oct-28-2024=2***Oct-29-2024=1***Oct-30-2024=3***Oct-31-2024=1***Nov-01-2024=1***Nov-02-2024=1***Nov-03-2024=1***Nov-04-2024=2***Nov-05-2024=1***Nov-06-2024=1***Nov-07-2024=1***Nov-08-2024=2***Nov-09-2024=2***Nov-10-2024=4***Nov-14-2024=1***Nov-15-2024=1***Nov-19-2024=1***Nov-20-2024=1***Nov-21-2024=1***Nov-23-2024=1***Nov-24-2024=1***Nov-25-2024=4***Nov-26-2024=1***Nov-27-2024=1***Nov-28-2024=1***Dec-02-2024=2***Dec-03-2024=1***Dec-04-2024=2***Dec-05-2024=1***Dec-06-2024=3***Dec-07-2024=1***Dec-08-2024=4***Dec-09-2024=3***Dec-10-2024=1***Dec-11-2024=1***Dec-12-2024=1***Dec-13-2024=3***Dec-14-2024=2***Dec-15-2024=1***Dec-16-2024=1***Dec-17-2024=1***Dec-18-2024=2***Dec-26-2024=1***Dec-27-2024=2***Dec-28-2024=1***Dec-29-2024=1***Dec-30-2024=1***Dec-31-2024=1***Jan-01-2025=1***Jan-02-2025=3***Jan-03-2025=1***Jan-04-2025=3***Jan-05-2025=2***Jan-06-2025=3***Jan-07-2025=3***Jan-08-2025=2***Jan-09-2025=2***Jan-10-2025=3***Jan-11-2025=3***Jan-12-2025=1***Jan-15-2025=3***Jan-16-2025=1***Jan-19-2025=1***Jan-20-2025=1***Jan-24-2025=1***Jan-28-2025=1***Jan-31-2025=1***Feb-02-2025=1***Feb-06-2025=95***Feb-07-2025=39***Feb-08-2025=5***Feb-09-2025=4***Feb-10-2025=2***Feb-11-2025=1***Feb-12-2025=3***Feb-13-2025=1***Feb-17-2025=2***Feb-18-2025=3***Feb-20-2025=2***Feb-23-2025=2***Feb-24-2025=1***Feb-25-2025=3***Feb-26-2025=2***Feb-27-2025=3***Feb-28-2025=5***Mar-01-2025=2***Mar-02-2025=1***Mar-03-2025=3***Mar-04-2025=2***Mar-05-2025=2***Mar-06-2025=3***Mar-07-2025=1***Mar-08-2025=2***Mar-09-2025=1***Mar-10-2025=2***Mar-11-2025=1***Mar-13-2025=1***Mar-14-2025=1***Mar-15-2025=1***Mar-18-2025=3***Mar-19-2025=1***Mar-20-2025=1***Mar-21-2025=1***Mar-22-2025=1***Mar-24-2025=1***Mar-26-2025=1***Mar-27-2025=4***Mar-28-2025=1***Mar-31-2025=1***Apr-01-2025=2***Apr-04-2025=1***Apr-05-2025=1***Apr-07-2025=2***Apr-08-2025=2***Apr-09-2025=1***Apr-12-2025=2***Apr-13-2025=1***Apr-14-2025=1***Apr-15-2025=1***Apr-16-2025=1***Apr-17-2025=1***Apr-19-2025=2***Apr-24-2025=1***Apr-25-2025=10***May-04-2025=4***May-07-2025=1***May-22-2025=2***Jun-18-2025=2***Jun-22-2025=2***Jun-28-2025=1***Jul-01-2025=1***Jul-03-2025=1***Jul-14-2025=1***Jul-20-2025=1***Jul-26-2025=1***Jul-31-2025=1***Aug-17-2025=2***Aug-20-2025=1***Sep-11-2025=1***Sep-20-2025=1***Sep-22-2025=2***Sep-30-2025=1***Oct-02-2025=1***Oct-07-2025=1***Nov-15-2025=1***Dec-18-2025=1***Jan-02-2026=1***Jan-11-2026=1***Jan-19-2026=1***Jan-23-2026=1***Jan-26-2026=1***Jan-31-2026=1***Feb-18-2026=1***Feb-26-2026=1***Mar-02-2026=1***Mar-16-2026=239***Mar-17-2026=41***Mar-18-2026=400***Mar-19-2026=41***Mar-20-2026=22***Mar-21-2026=7***Mar-22-2026=8***Mar-23-2026=54***Mar-24-2026=26***Mar-25-2026=19***Mar-26-2026=12***Mar-27-2026=8***Mar-28-2026=2***Mar-29-2026=7***Mar-30-2026=4***Mar-31-2026=5***Apr-01-2026=11***Apr-02-2026=1***Apr-03-2026=1***Apr-05-2026=1***Apr-06-2026=6***Apr-07-2026=7***Apr-08-2026=1***Apr-10-2026=5***Apr-11-2026=4***Apr-13-2026=1***Apr-18-2026=1' WHERE job_id'1177900'  
0.0007   UPDATE employer_jobs SET monthly_hits '***Jun-2024=203***Jul-2024=54***Aug-2024=40***Sep-2024=109***Oct-2024=73***Nov-2024=30***Dec-2024=37***Jan-2025=36***Feb-2025=174***Mar-2025=38***Apr-2025=29***May-2025=7***Jun-2025=5***Jul-2025=6***Aug-2025=3***Sep-2025=5***Oct-2025=2***Nov-2025=1***Dec-2025=1***Jan-2026=6***Feb-2026=2***Mar-2026=896***Apr-2026=39' WHERE job_id'1177900'  
0.0009   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1177900' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1177900 
0.0014   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '559965'
AND `date_added` >= '2022-06-08' 
0.0003   select from teasers 
0.0009   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)