Current Employment Status:
Hired Part Time on Feb 8, 2024
I’m a Platform and Website Manager with experience in QA, technical support, and managing web-based platforms and innovation programs.
I currently work as an Independent Consultant with Floor23 Digital, supporting internal platforms and client innovation challenge projects for organizations such as the National Institutes of Health (NIH) and NASA. I’ve supported projects including the NIH Replication Prize, other NIH innovation challenges, the NASA Mars to Table Space Food Challenge, and other NASA-related projects.
I work remotely from the Philippines and regularly coordinate with international teams, developers, participants, stakeholders, and subject matter experts (SMEs).
My responsibilities include platform setup and configuration, manual QA and user acceptance testing, data checking and validation, reporting, and technical support. When issues come up, I work with developers to identify and document the problem, coordinate the necessary fixes, and test the updates to make sure everything is working as expected.
I also create user stories for platform enhancements based on user and stakeholder requirements. I work with developers to clarify requirements, communicate requested changes, and help test and validate new features before they are released.
I regularly assist participants, SMEs, and other stakeholders with platform-related questions and technical issues. I make sure concerns are properly communicated, tracked, and followed through until they are resolved.
I’m detail-oriented, reliable, and comfortable working independently or as part of a distributed team. I take ownership of the systems I manage and try to identify and address issues before they affect users or project deadlines.
Services I can help with:
Platform & Website Management
Manual QA / UAT Testing
CMS & Web Platform Support
Technical & User Support
User Story Creation & Requirements Documentation
Data Validation & Reporting
Process Documentation
I’m open to both long-term and project-based remote work. I value clear communication, accountability, and delivering work that is accurate, reliable, and completed on time.
Experience: 2 - 5 years
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