Reyfe

Customer Care Ambassador | VIP and Order flow Specialist | Team Leader

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Overview

Looking for full-time work (8 hours/day)

at $8.43/hour ($1,600.00/month)

Bachelors degree

Last Active

May 6th, 2026 (7 days ago)

Member Since

August 21st, 2019

Profile Description

Customer Support Leader with 3+ years of experience turning everyday customer interactions into positive, lasting experiences.

I started as a Customer Service Representative and quickly worked my way up to Customer Care Team Leader, supporting global customers across the US, UK, EU, and APAC. I’ve handled everything from frontline support to VIP accounts, escalations, chargebacks, and complex order issues, always with a focus on fast, accurate, and empathetic service.

I don’t just solve problems, I look for ways to improve processes, reduce repeat issues, and make support more efficient. I’m experienced with tools like Shopify, Gladly, Slack, and Microsoft Teams, and I’m comfortable working independently in a fully remote setup.

If you’re looking for someone reliable, proactive, and genuinely committed to helping your customers and your business succeed. I’m ready to help.

Top Skills

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

-Managed customer inquiries via calls, chat, and email, addressing product questions, order issues, and account-related concerns with timely and effective resolutions. -Conducted outbound calls to assist customers with payment updates and account follow-ups, improving customer engagement and retention. -Demonstrated strong multitasking skills in a hybrid environment, balancing live interactions with backend tasks while maintaining KPI targets. -Supported ongoing process improvements by identifying customer pain points and recommending workflow enhancements.

Customer Support » Customer Service

Experience: 2 - 5 years

Other Skills

Marketing » CRM » NetSuite CRM

Experience: 2 - 5 years

Software » API Development » Stripe Api

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Basic Information

Age: 34

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cagayan de Oro, Misamis Oriental

Tests Taken: IQ
Score: 122

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0293
Total Execution Time	0.0309

GET DATA

No GET data exists

MEMORY USAGE

1,597,200 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/944798

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0186 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '944798' LIMIT 1
0.0030	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '944798'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '944798'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '944798' AND `is_private` = 1
0.0013	`SELECT * FROM employment WHERE jobseeker_id = '944798' AND hired > -1`
0.0003	SELECT `employers`.`contact_name`, `employer_comment`.`employer_comment_id`, `employer_comment`.`employer_id`, `employer_comment`.`jobseekers_id`, `employer_comment`.`employer_date`, `employer_comment`.`employer_comment`, `employer_comment`.`lastmodified`, `employer_comment`.`comment_status` FROM `employers` LEFT JOIN `employer_comment` ON `employer_comment`.`employer_id` = `employers`.`employer_id` WHERE `employer_comment`.`jobseekers_id` = '944798' AND `employers`.`deactivate` = 0 AND `employer_comment`.`comment_status` = 'ACTIVE' ORDER BY `employer_comment_id` DESC
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0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 944798 LIMIT 1`
0.0010	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 944798 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '944798' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-13', rebill_date) AS duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '944798'
0.0025	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0014	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '944798' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '944798'
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/944798
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CONFIG VARIABLES (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.98
HTTP_DNT