Regine

Virtual Assistant | Email & Admin Support | CSR

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Overview

Looking for full-time work (6 hours/day)

at $9.96/hour ($1,440.00/month)

Bachelors degree

Last Active

July 11th, 2026 (3 days ago)

Member Since

July 31st, 2019

Profile Description

???? ---------- ---------- ---------- | Reliable Virtual Assistant & Creative Freelancer ????
Hi, I’m ---------- ---------- – your next Virtual Assistant who brings 4+ years of experience in customer service, social media management, email handling, and admin support. I help busy entrepreneurs and growing businesses save time, stay organized, and grow online.
? What I Can Do For You:
???? Email & Calendar Management – inbox zero, scheduling, follow-ups
???? Social Media Management – content creation, scheduling, engagement
????????? Customer Support – chat, email, and ticketing systems
???? Admin Tasks – data entry, research, and document handling
? Why Hire Me?
I’m detail-oriented, reliable, and proactive. Clients love that I don’t just “wait for instructions” — I take initiative, suggest improvements, and deliver quality work on time. I also value long-term partnerships, so I treat your business as if it were my own.
???? Whether you need a dedicated VA, social media sidekick, or creative support, I’ve got you covered.
Let’s make your workload lighter so you can focus on growing your business! ????????????

Top Skills

Customer Support

Experience: 2 - 5 years

I have over 2 years of hands-on experience in customer support across multiple industries, including eCommerce (liquor and wellness brands), Airbnb hosting, and tech startups. I’ve managed support across email, phone, chat, and social media, delivering empathetic, solutions-focused assistance that builds trust and drives loyalty. Here’s what I specialize in: - Live chat, email, and phone support. - Order tracking, refunds, returns, product inquiries, and billing resolution - Airbnb guest messaging: pre-booking questions, check-in/out, issue resolution - Facebook and Instagram DM + comment moderation - Tone-matching to ensure every response feels human and aligned with the brand - De-escalating upset customers with empathy and ownership - Following SOPs while still using judgment and common sense Whether it's solving problems, calming down frustrated customers, or going the extra mile with a warm and professional touch—I make sure customers feel heard, helped, and happy. ????

Customer Support » Email Support

Experience: 1 - 2 years

With over 2 years of experience handling high-volume email support, I’ve mastered the art of clear, empathetic, and efficient communication. I’ve worked in industries like eCommerce, Airbnb management, and wellness tech, supporting thousands of customers through platforms like Zendesk, Gorgias, Freshdesk, Intercom, and HelpScout. ???? What I do best: - Writing responses that are professional but still feel human - Handling refunds, shipping issues, product questions, cancellations, and complaints - Following brand tone while maintaining clarity, warmth, and care - Creating and updating email templates, macros, and help center articles - Investigating issues thoroughly before replying, and always following up with updates I believe every email is a chance to turn a frustrated customer into a loyal one—I don’t just resolve problems, I rebuild trust.

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

I have over 3+ years of experience providing live phone support to English-speaking customers across various industries, including eCommerce (Shopify), Airbnb property management, and service-based businesses. I’m known for my calm tone, clear communication, and ability to turn frustrated callers into satisfied, loyal customers. – Handled 50+ calls per day during peak seasons – Resolved billing issues, order concerns, guest emergencies, and tech-related queries – Familiar with tools like RingCentral, Google Voice, Dialpad, and Openphone. – I always maintain professionalism while sounding warm, human, and genuinely helpful – Excellent at de-escalation and problem-solving under pressure I speak fluent, neutral-accent English, and I always tailor my approach based on your brand’s tone — friendly, corporate, or empathetic. Whether it’s answering sales inquiries or troubleshooting concerns, I make sure every call ends on a positive note. ????

Other Skills

Design » 3D Design » 3D modeling

Design » T-Shirt Design

Experience: Less than 6 months

Designing is more of a creative outlet for me than a full-time gig, but I’ve genuinely enjoyed turning fun concepts into wearable art. I’ve created custom designs using Canva and Adobe Illustrator, mostly for personal projects, small local events, and startup merch. I may not be a full-time designer, but I’ve got an eye for layout, trends, and what actually looks good on fabric—and I always make sure my designs are clean, print-ready, and attention-grabbing. ????

Office and Administration » Personal Assistant

Experience: 1 - 2 years

I've worked as a Personal Assistant in both corporate and remote setups, handling everything from calendar management, inbox cleanups, travel bookings, to last-minute errands that just have to get done. I’m the kind of assistant who thinks two steps ahead—I anticipate needs before they're asked, keep everything organized, and make sure my clients can focus on what really matters. Whether it’s scheduling back-to-back meetings with breathing room, tracking deliverables, or reminding you to send that birthday message to your top client—I’m your reliable right hand. ????

Marketing » Content Creation » eBook Writing

Marketing » Content Creation » Technical Writing

Professional Services » Management Services » Inventory Management

Real Estate » Appointment Setting

Experience: Less than 6 months

Design » Adobe » Photoshop

Design » Logo Design

Basic Information

Age: 37

Gender: Female

Website: Sign Up with Pro Account to View

Address: Manila, Metro manila

Tests Taken: IQ
Score: 118: DISC
Dominance: 42%
Influence: 18%
Steadiness: 31%
Compliance: 9%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0539
Total Execution Time	0.0553

GET DATA

No GET data exists

MEMORY USAGE

1,661,160 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/932083

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0392 seconds) (Show)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0018	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '932083' LIMIT 1
0.0054	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '932083'
0.0020	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '932083'
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '932083' AND `is_private` = 1
0.0012	`SELECT * FROM employment WHERE jobseeker_id = '932083' AND hired > -1`
0.0013	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '932083' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0008	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0010	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0009	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 932083 LIMIT 1`
0.0020	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 932083 LIMIT 1`
0.0012	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '932083' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-14',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0008	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0022	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '932083'
0.0036	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0021	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '932083' ORDER BY `jsct`.`rate` DESC
0.0010	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '932083'
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0008	`select * from teasers`
0.0009	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1784029820
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/932083
csrf-token	f22e4e0616b106cd3eb9782b1935d991

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.67
HTTP_DNT