Maria

Customer Support Expert | Fulfillment | Product Researcher| Managing Shopify

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.34/hour ($1,602.91/month)

Bachelors degree

Last Active

October 29th, 2024 (557 days ago)

Member Since

July 7th, 2019

Profile Description

Trust and Safety Specialist
- Moderating media and bio
- Escalations Investigation Specialist
- Handling Abusive and Harassment reports
- Verifying users' accounts
- Grooming task force
Trust and Safety Specialist
Upwork
May 2023 – October 2024
Task:
ID verification
Escalating fake ID
Safety Specialist for a mobile application
Yubo
July 2020 – March 2023
Task:
Moderating media and bio
Escalations Investigation Specialist
Handling Abusive and Harassment reports
Verifying users' account
Grooming task force

Virtual assistant for an E-commerce store.
- Managing a Shopify store
- Basic knowledge of Facebook ads
- Basic email marketing using KLAVIYO
- Orderlist Fulfillment and Orders Processing
- Knowledgeable with SHOPIFY and OBERLO
- Communicate with the supplier for updates and orders.
- Handle customer-related issues (live chat)
- Product Research and Product importing
- Editing product description
- Basic Photoshop skills (text-based)
- Knowledgeable with EXCEL and Google Spreadsheets

Shopify store management
Kosmetize (Shopify store)
February 2020 – August 2020
Task:
Managing a Shopify store
Basic knowledge of Facebook ads
Basic email marketing using KLAVIYO
Orderlist Fulfillment and Orders Processing
Knowledgeable with SHOPIFY and OBERLO
Communicates with the supplier for updates and orders.
Handle customer-related issues (live chat)
Product Research and Product importing
Editing product description
Basic Photoshop skills (text-based)
Knowledgeable with EXCEL and Google Spreadsheets
Shopify store management
Wolvestuff (Shopify store)
May 2018 – December 2019
Task:
Managing a Shopify store
Basic knowledge of Facebook ads
Basic email marketing using KLAVIYO
Orderlist Fulfillment and Orders Processing
Knowledgeable with SHOPIFY and OBERLO
Communicates with the supplier for updates and orders.
Handle customer-related issues (live chat)
Product Researcher and Product importing
Editing product description
Basic Photoshop skills (text-based)
Knowledgeable with EXCEL and Google Spreadsheets
Customer Service Representative and Technical Support
Convergys Baguio (Concentrix)
November 2014 – June 2016
Tasks:
Sales
Online walkthrough for online application
Customer Service Support for Bank Statements
Customer Service Representative
Noble Trends Unbound Inc. (NTUi)
May 2012 – March 2014
Tasks:
Recruiter
Appointment Setter
Customer Service Representative
GGP Contact Solution
February 2011 – May 2012
Tasks:
Recruiter
Appointment Setter
Home-based Online English Teacher
Academic Society Online (Acadsoc)
December 2017 – March 2019
Courses:
IELTS Course
Business English Course
General English Course for Adults
Kids Course
Teenager Course
Free-talk
Home-based Online English Teacher
Sankei Online English
February 2017 – December 2017
Courses:
Business English Course
General English Course
Kids Course
Free-Talk
Office-based Online English Teacher
ABC360 Online English School
July 2014 – November 2014
Courses:
IELTS Course
Business English Course
General English Course for Adults
Kids Course
Teenager Course
Free-talk

Top Skills

Customer Support » Social Media Moderation

Experience: 2 - 5 years

Cloud Services » Google Cloud » Identity & Security

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Advertising » Facebook Ads

E-Commerce » Shopify

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

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“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0275
Total Execution Time	0.0289

GET DATA

No GET data exists

MEMORY USAGE

1,642,776 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/917093

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0171 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0012	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '917093' LIMIT 1
0.0023	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '917093'
0.0015	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '917093'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '917093' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '917093' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '917093' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0004	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 917093 LIMIT 1`
0.0010	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 917093 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '917093' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-09',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0012	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '917093'
0.0023	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0018	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '917093' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '917093'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0002	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0001	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1778298994
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/917093
csrf-token	820e51be5aa019f180bf5f389ba68a48

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.stage.app.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.132
HTTP_DNT

Maria

Customer Support Expert | Fulfillment | Product Researcher| Managing Shopify

Overview

Profile Description

Top Skills

Customer Support » Social Media Moderation

Cloud Services » Google Cloud » Identity & Security

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Advertising » Facebook Ads

E-Commerce » Shopify

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Sales Support

Office and Administration » Microsoft Excel

Basic Information