Yvette

STR Operations Manager | 6+ Yrs Exp | Guesty, Uplisting, Hospitable & Hostaway E

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($979.20/month)

Bachelors degree

Last Active

October 10th, 2026 (2 days ago)

Member Since

June 19th, 2019

Profile Description

STR Operations & Property Manager with over 6 years of international experience directing short-term rental portfolios across the UK, USA, and Mexico. I specialize in scaling cross-border hospitality brands and optimizing multi-channel operations across Airbnb, Vrbo, ---------- , and Agoda using premium tech stacks like Guesty, Hostaway, Hospitable, and Uplisting.

Core Operational Expertise:

• End-to-End Guest Relations: Managing high-volume communications, guest check-ins, automated messaging workflows, and post-stay review strategies.
• Logistics & Vendor Coordination: Scheduling and overseeing turnover teams, cleaning crews, maintenance contractors, and emergency resolutions.
• Financial & Account Administration: Processing damage claims, resolve platform disputes, issue service fees/refunds, and maintaining operational documentation.
• Project Management Tech: Streamlining workflows and team communication using ---------- , Slack, Notion, and Google Workspace.

Key Achievements:

• Fully managed a dynamic remote portfolio of 35+ properties simultaneously.
• Consistently secured and maintained Airbnb Superhost and Vrbo Premier Host status for multiple property owners.
• Documented and improved operational workflows and SOPs to maximize remote team handover efficiency.

I am proactive, detail-oriented, and fully independent. My focus is to deliver seamless, five-star guest experiences while protecting the owner's asset, maximizing occupancy, and running a frictionless backend operation.
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Top Skills

As a Property Manager, I successfully handled the day-to-day operations of multiple rental properties, ensuring smooth management and excellent tenant satisfaction. My role required a combination of administrative, customer service, and coordination skills, which helped property owners save time and maximise their returns on investments.

Experience: 1 - 2 years

I have solid experience in managing business and client emails, ensuring that communication is well-organised, timely, and professional. My role has always been to help businesses stay on top of their inboxes, improve response times, and maintain excellent client relationships.

Experience: 2 - 5 years

I have worked as a Personal Assistant, providing reliable administrative and organizational support to help executives and business owners manage their daily tasks efficiently. My role required a balance of discretion, time management, and communication skills, ensuring smooth operations and productivity.

Other Skills

Basic Information

Age
49
Gender
Female
Website
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Address
Angeles City, Pampanga, Central Luzon (Region III)
Tests Taken
IQ
Score:  147
DISC
Dominance: 18 %
Influence: 29 %
Steadiness: 42 %
Compliance: 11 %
English
C2(Advanced/Mastery)
Government ID
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