Experienced Virtual Assistant Manager, with over 10 years of experience in fostering strong client relationships, driving customer satisfaction, and exceeding retention targets.
My other expertise includes: identifying roadblocks and opportunities to increase client revenue, analyzing trends and implementing realistic strategies has reduced customer retention year-over-year. I have a proven track record of proactively identifying customer needs, developing tailored solutions, and serving as a trusted advisor to maintain good client relationship and ensure their ongoing success.
Experience: 5 - 10 years
I have helped hundreds of clients in the restaurant industry, fully optimize Google profile and improve reviews, rating and ranking.
Experience: 5 - 10 years
Led and mentored cross-functional teams, implementing strategic performance plans to consistently achieve and exceed monthly targets. Designed and executed targeted operational strategies, driving team alignment and accountability to meet strict monthly KPIs. Optimized team performance through tailored coaching, strategic goal-setting, and data-driven performance tracking.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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