Jennette

Proactive Virtual Assistant | Operations, Customer Success & SEO|SEO Specialist

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $13.11/hour ($2,560.00/month)

A graduate of Bachelor of Science in Tourism Management

Last Active

August 27th, 2026 (8 days ago)

Member Since

March 19th, 2012

Profile Description

PROACTIVE VIRTUAL ASSISTANT | OPERATIONS | CUSTOMER SUCCESS | SEO | E-COMMERCE

10 Years of Banking Leadership + 3+ Years of Remote VA Experience

Hi! I’m Jennette, a proactive and dependable Virtual Assistant from the Philippines with a unique combination of **customer service, operations, leadership, project management, digital marketing, SEO, and e-commerce experience.

Before becoming a Virtual Assistant, I spent 10 years with BDO Unibank, where I progressed into a Bank Officer / Service Officer role. I worked directly with customers every day, managed branch operations, supervised tea ---------- mbers, monitored KPIs and financial targets, handled escalated concerns, maintained confidential records, and worked in a highly regulated environment where accuracy, accountability, and excellent customer service were non-negotiable.

One mindset I carried with me from banking is:

“WE FIND WAYS.

When a customer had a problem, we didn't simply tell them what couldn't be done. We listened, understood the situation, looked for solutions, coordinated with the right people, and followed through.

That is also how I work as a VA.

I don't like waiting to be told what needs to be done. If I see an unanswered message, an approaching deadline, a missing detail, or a task that could become a problem later, I take initiative.

WHAT I CAN HELP YOU WITH

ADMINISTRATIVE & OPERATIONS

* Administrative support
* Email management
* Data entry and organization
* Research and information gathering
* Document management
* Task and deadline tracking
* SOP creation
* Workflow improvement
* Reporting and KPI tracking
* Team and project coordination

CUSTOMER SUCCESS & SUPPORT

* Customer service
* Customer inquiry management
* Email and chat support
* Lead follow-up
* Client communication
* Issue resolution
* Customer relationship management
* Feedback and review follow-up
* E-commerce customer support

SEO & DIGITAL MARKETING

* Local SEO
* On-page SEO
* SEO analysis
* Keyword research
* Keyword mapping
* Google Business Profile optimization
* Technical SEO support
* Content optimization
* Website audits
* SEO reporting
* Digital marketing support

E-COMMERCE

* Shopify management
* Shopify product pages
* Landing page creation
* Website content updates
* PageFly
* GemPages
* Klaviyo
* ManyChat

MY WORK STYLE

PROACTIVE – I look for what needs to happen next instead of waiting for instructions.

RESPONSIVE – I understand that timely communication matters, especially when supporting business owners and customers.

DETAIL-ORIENTED – My banking background trained me to work accurately with documentation, confidential information, compliance, and high-volume tasks.

ORGANIZED – I’m comfortable managing multiple projects, deadlines, priorities, and clients.

RESOURCEFUL – When I encounter a problem, my first question is: “How can we solve this?”

ACCOUNTABLE – I take ownership of my work and follow tasks through to completion.

ADAPTABLE – I’m comfortable learning new software, systems, workflows, and processes.

TOOLS I WORK WITH

Shopify | WordPress | Google Workspace | Microsoft Office | Slack | Trello | Klaviyo | ManyChat | Google Analytics 4 | Google Search Console | Ahrefs | SEMrush | BrightLocal

A LITTLE ABOUT ME

I am a born-again Christian, and my faith influences how I approach both life and work—with integrity, humility, accountability, excellence, and a genuine desire to serve others.

I’m looking for long-term remote opportunities where I can contribute more than just task execution—where I can become someone the team can trust to take ownership, solve problems, and help move the business forward.

If you're looking for a VA who doesn't just ask “What should I do?” but also thinks “What needs to happen next?”—I'd love to connect.

Listen. Find ways. Take ownership. Follow through.

Top Skills

SEO » Local SEO

Experience: 1 - 2 years

Local SEO Specialist experienced in improving local search visibility, Google Business Profile optimization, local keyword research, citation building, NAP consistency, on-page SEO, local landing pages, review strategies, and local search performance tracking. Skilled in optimizing websites and Google Business Profiles to increase relevant local traffic, rankings, and customer inquiries. Experienced with tools including Google Search Console, GA4, BrightLocal, Ahrefs, and SEMrush.

SEO » On-Page

Experience: 1 - 2 years

On-Page SEO Specialist experienced in optimizing websites to improve search visibility, rankings, and user experience. Skilled in keyword research and mapping, title tags, meta descriptions, header structure, content optimization, internal linking, URL optimization, image SEO, schema markup, and SEO content recommendations. Experienced in conducting on-page audits and implementing data-driven improvements using tools such as Google Search Console, GA4, Ahrefs, and SEMrush.

SEO » SEO Analysis

Experience: 2 - 5 years

SEO Specialist skilled in analyzing website performance, search visibility, keyword rankings, organic traffic, technical issues, and competitor performance. Experienced in conducting comprehensive SEO audits, identifying optimization opportunities, analyzing Google Search Console and GA4 data, and developing actionable recommendations to improve organic rankings, traffic, and conversions. Proficient with Ahrefs, SEMrush, Google Search Console, GA4, and BrightLocal.

Other Skills

Project Management » Atlassian

Experience: 2 - 5 years

Project Management professional experienced in coordinating multiple projects, tasks, deadlines, and deliverables while keeping teams and clients aligned. Skilled in task planning, prioritization, progress tracking, team coordination, follow-ups, SOP development, and identifying potential delays or blockers. Experienced working remotely with tools such as Trello, Slack, and Google Workspace, with a proactive, detail-oriented approach to ensuring projects are completed accurately and on time.

Website Builder » Shopify

Experience: 1 - 2 years

Shopify Virtual Assistant experienced in managing and optimizing Shopify stores, including product pages, collections, landing pages, website content, and basic on-page SEO. Skilled in creating conversion-focused pages using Shopify page builders such as PageFly and GemPages, optimizing product titles and descriptions, improving site structure, and supporting e-commerce marketing initiatives. Detail-oriented and comfortable learning new Shopify apps, workflows, and store management systems. I have built hundreds of Shopify landing pages for jewelry companies in the U.S., implementing on-page SEO strategies and optimizing product pages for better visibility and conversions. I can assist e-commerce businesses with Shopify website management and conversion-focused updates, including: -Shopify page and product updates -Landing page creation and optimization -Product page SEO -Collection and navigation optimization -Image and content updates -Shopify landing page builders such as PageFly and GemPages -Basic e-commerce SEO

Website Builder » Wordpress

Experience: 2 - 5 years

WordPress Virtual Assistant and SEO Specialist experienced in managing and optimizing WordPress websites for performance, usability, and search visibility. Skilled in on-page SEO, keyword optimization, content updates, meta titles and descriptions, heading structure, internal linking, image optimization, schema markup, and basic technical SEO. Experienced in conducting website audits, implementing SEO recommendations, and maintaining website content using WordPress and SEO tools such as Google Search Console, GA4, Ahrefs, and SEMrush. I provide ongoing WordPress support, content updates, and basic website management, including: -Website content updates -Page and post creation -On-page SEO implementation -Elementor and Divi page editing -Image and media optimization -Plugin and basic website maintenance -Internal linking and site structure improvements -SEO plugin management using Rank Math or Yoast

Marketing » Digital Marketing

Experience: 2 - 5 years

Digital Marketing Specialist experienced in developing and supporting online marketing strategies focused on increasing visibility, traffic, engagement, and conversions. Skilled in SEO, content strategy, local SEO, website optimization, social media support, e-commerce marketing, and performance analysis. Experienced with Shopify, WordPress, Google Analytics 4, Google Search Console, Ahrefs, SEMrush, Klaviyo, and ManyChat. Data-driven, creative, and detail-oriented with a strong focus on measurable results. I support businesses with the execution and management of digital marketing campaigns, including: -Social media content support -Google Business Profile optimization -Local SEO and citation management -Google Ads support -Meta Ads support -Email marketing support -Basic analytics and performance reporting -Content planning and campaign coordination

Professional Services » Management Services » Administrative Management

Experience: 5 - 10 years

Administrative Management professional with 10 years of banking operations experience and 3+ years of remote Virtual Assistant experience. Skilled in managing daily operations, coordinating tasks, maintaining records, preparing reports, monitoring deadlines, organizing workflows, and supporting teams and business owners. Detail-oriented, proactive, and highly organized, with strong communication, problem-solving, time management, and multitasking skills. Experienced with Google Workspace, Microsoft Office, Slack, Trello, and other digital tools. I provide reliable administrative support to help business owners stay organized and focused on higher-value work. My administrative services include: -Email and communication management -Data entry and organization -Document and spreadsheet management -Research and information gathering -File and folder organization -Calendar and task management -SOP and process documentation -Client communication and follow-ups -Reporting and documentation

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: IQ
Score: 108: DISC
Dominance: 41
Influence: 28
Steadiness: 11
Compliance: 20: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“My Filipino specialist who is absolutely amazing..go get your OFS today!”

Eden Einav

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0347
Total Execution Time	0.0362

GET DATA

No GET data exists

MEMORY USAGE

1,674,384 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/90237

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0234 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '90237' LIMIT 1
0.0036	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '90237'
0.0011	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '90237'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '90237' AND `is_private` = 1
0.0017	`SELECT * FROM employment WHERE jobseeker_id = '90237' AND hired > -1`
0.0008	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '90237' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0003	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0006	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 90237 LIMIT 1`
0.0016	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 90237 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '90237' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-09-04',rebill_date) duration_rebill FROM employers WHERE employer_id = '801790'`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0012	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '90237'
0.0033	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0024	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '90237' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '90237'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0005	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1788496187
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/90237
csrf-token	afc89b9fa890d303b0dcb03cd14a4da6

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.49
HTTP_DNT