Mary

Experienced Non-voice CSR, Social Media Handler, and Content Moderator

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($480.00/month)

Bachelors degree in Journalism (University of Santo Tomas)

Last Active

April 29th, 2026 (10 days ago)

Member Since

May 26th, 2019

Profile Description

Accomplished customer and technical specialist with 7+ years of experience in multi-channel support, social media management, dispute resolution, fraud detection, invoice automation, and content moderation. Skilled in order management, client outreach, and process optimization, delivering solution-focused support to drive customer satisfaction and operational efficiency.

Top Skills

Marketing » Social Media Management

Experience: 2 - 5 years

I have experience managing Facebook and Instagram business accounts, providing day-to-day support through responding to private messages, comments, and customer inquiries. I am skilled in maintaining a consistent and professional brand voice while ensuring all interactions are handled in a timely, friendly, and customer-focused manner. As a social media moderator, I help maintain a positive online community by monitoring conversations, addressing customer concerns, filtering inappropriate content when necessary, and escalating issues when required. I am detail-oriented and organized, ensuring that all messages and engagements are properly tracked and responded to efficiently. I also contribute to improving customer satisfaction by providing clear, helpful, and respectful communication at all times.

Customer Support

Experience: 5 - 10 years

Customer service specialist with 7+ years of experience in remote support, handling email, chat, and phone inquiries. Skilled in managing subscriptions, order issues, billing concerns, and basic technical troubleshooting. Experienced in dispute resolution (PayPal, BBB), fraud detection, and social media moderation. Proficient in using CRM tools like Zendesk, Gorgias, Gladly, and Shopify to deliver fast, accurate, and customer-focused support.

Office and Administration » Content Moderation

Experience: 1 - 2 years

I have experience in content moderation on platforms such as Facebook and Discord, where I review and manage user-generated content to ensure compliance with community guidelines. I handle inappropriate posts and messages, enforce platform rules, and help maintain a safe, respectful, and positive online environment.

Other Skills

Professional Services » Journalism

Experience: 1 - 2 years

I interned at an online news platform where I focused on writing and reporting across various formats. I worked as a part-time contributor in a newspaper outlet, wrote feature articles and news write-ups, and developing stories from research and field coverage. I contributed as a field journalist by gathering information on-site and translating real-time events into clear, engaging written pieces. I also supported storytelling through accompanying photos and assisted in editing videos, but my main strength and focus remained on producing well-structured, accurate, and compelling written content.

Real Estate » Appointment Setting

Experience: 6 months - 1 year

I have experience as an Appointment Setter where I conducted outbound calls and sent text messages to leads from partnered car dealerships. I contacted clients to notify them about upcoming vehicle maintenance and I scheduled appointments based on their availability. I maintained accurate records of client interactions, confirmations, and appointment details to ensure smooth coordination with service centers. I consistently ensured that all scheduled appointments were properly documented to support efficient operations and customer satisfaction.

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address: PANDI, BULACAN

Tests Taken: DISC
Dominance: 9%
Influence: 29%
Steadiness: 36%
Compliance: 26%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

SEE MORE REAL RESULTS

“My life has gotten so much better. It changed my life, and I know it can change yours”

- Lukas Rohler

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0311
Total Execution Time	0.0325

GET DATA

No GET data exists

MEMORY USAGE

1,610,368 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/890085

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0219 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '890085' LIMIT 1
0.0055	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '890085'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '890085'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '890085' AND `is_private` = 1
0.0008	`SELECT * FROM employment WHERE jobseeker_id = '890085' AND hired > -1`
0.0007	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '890085' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0004	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 890085 LIMIT 1`
0.0015	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 890085 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '890085' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-09',rebill_date) duration_rebill FROM employers WHERE employer_id = '0'`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '890085'
0.0024	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0028	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '890085' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '890085'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1778298628
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/890085
csrf-token	f1ec631b7f8af439bb7a54de2584b522

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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enable_query_strings
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log_path
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log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
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sess_match_ip
sess_time_to_update	300
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cookie_path	/
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cookie_httponly
standardize_newlines
global_xss_filtering	1
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
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replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.132
HTTP_DNT