A high-impact Technical Operations Specialist with extensive experience in global fintech ecosystems, specifically Stripe. I bridge the gap between customer-facing operations and engineering teams. Beyond account management, I possess the technical literacy to interpret API payloads and system logs, and the ability to build and deploy functional internal tools (HTML/JS) via "vibe coding" to automate workflows. I am a "force multiplier" who diagnoses technical issues at the source to preserve high-cost engineering resources.
CORE COMPETENCIES
Fintech Operations:
Stripe Dashboard, Payment Lifecycle Management, Global Payouts.
Technical Analysis:
API Request/Response Debugging (JSON), System Log Interpretation.Web Development: HTML5, CSS3, JavaScript (ES6+), Google Cloud Run.
Quality & Training:
Implementation of Quality Rubrics, BPO Training, Workflow Management.
Please refer to my resume for the web apps I personally developed and deployed along with my professional experience.
Looking forward to working with you!
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 2 - 5 years
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