Current Employment Status:
Hired Full Time on Sep 13, 2025
Experienced Operations & Project Manager | ClickUp, Automation & Scalable Systems
Hi, I’m Jeremiah “Jem” Castillo.
I help businesses organize operational chaos, streamline workflows, and build scalable systems that teams actually use.
With 10+ years of experience across marketing, ecommerce, tech, and operations, I specialize in combining project management, automation, and operational strategy to improve visibility, accountability, and execution across teams.
Most businesses don’t struggle because people lack talent.
They struggle because workflows are unclear, communication is fragmented, and systems don’t scale.
That’s where I come in.
What I Specialize In:
• ClickUp Workspace Architecture & Optimization
• Operations & Project Management
• Workflow Automation (Zapier, Make, Pabbly)
• SOP & Process Documentation
• Agile & Scrum Coordination
• CRM & Pipeline Management
• Cross-Functional Team Coordination
• AI-Assisted Operational Systems
• Remote Team Management
Platforms & Tools:
ClickUp, Airtable, Asana, Trello, Zapier, Make, ActiveCampaign, HubSpot, Salesforce, Pipedrive, Miro, Lucidchart, Notion
What I Bring to a Team:
• Strong operational structure without unnecessary complexity
• Clear communication across departments and stakeholders
• Practical systems designed for long-term adoption
• Fast identification of bottlenecks and workflow gaps
• Leadership experience managing remote and cross-functional teams
• A balance between strategic planning and hands-on execution
Notable Results:
• Led operational transition projects completed within aggressive timelines
• Built automation systems that reduced repetitive administrative work
• Improved workflow visibility and accountability across teams
• Standardized SOPs and operational documentation company-wide
• Designed scalable project tracking systems in ClickUp
• Supported teams across marketing, logistics, development, customer service, and operations
I take a practical and systems-driven approach to project management. My focus is not just task completion — it’s creating operational clarity, improving execution, and helping businesses scale sustainably.
If you’re looking for someone who can bridge operations, technology, automation, and team coordination while keeping projects moving efficiently, I’d be happy to help.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
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