With over 10 years of experience supporting founders and growing businesses, I specialize in building the operational backbone that helps companies scale with confidence. My expertise includes business operations, process improvement, AI integration, workflow automation, CRM implementation, documentation, project management, and executive support.
I naturally see systems before I see tasks. Whether I'm building an operations framework from scratch, optimizing existing workflows, or implementing AI-powered solutions, my goal is always the same: leave the business better than I found it.
Throughout my career, I've worked across real estate, healthcare, fitness, recruitment, digital marketing, e-commerce, and professional services, partnering directly with founders and leadership teams to transform chaos into organized, scalable operations.If you're looking for someone who thinks strategically, executes reliably, and genuinely cares about building long-term operational excellence, I'd love to help.
Experience: 2 - 5 years
Provided leadership support to founders and executives by driving priorities, aligning teams, enforcing systems, and ensuring follow-through. Known for bringing clarity, structure, and calm decision-making during growth and transition phases.
Experience: 2 - 5 years
Led day-to-day business operations including process improvement, workflow design, SOP documentation, and cross-functional coordination. Acted as the operational bridge between founders, teams, and external partners to ensure execution, accountability, and scalability.
Experience: 2 - 5 years
Managed and coordinated remote teams by setting clear expectations, documenting processes, monitoring performance, and ensuring accountability without micromanagement.
Experience: 2 - 5 years
Supported inventory tracking, quality checks, and operational coordination to ensure smooth fulfillment and minimize errors in e-commerce workflows.
Experience: 2 - 5 years
Supported HR operations including onboarding, role clarity, SOPs, internal documentation, communication workflows, and people-process alignment for distributed teams
Experience: 2 - 5 years
Handled end-to-end real estate transaction coordination including acquisitions, dispositions, documentation, timelines, compliance, and communication with buyers, sellers, agents, and title companies.
Experience: 2 - 5 years
Assisted with real estate lead generation systems and follow-up processes as part of acquisition and transaction workflows.
Experience: 2 - 5 years
anaged executive inboxes by organizing communications, prioritizing messages, and supporting operational flow. Used primarily as part of broader operations support, not standalone admin work.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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