Rochelle

Email Management and Customer Support

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Overview

Looking for part-time work (3 hours/day)

at $3.25/hour ($240.00/month)

Bachelor's degree

Last Active

August 30th, 2026 (9 days ago)

Member Since

August 21st, 2026

Profile Description

HI!
I am a detail-oriented Virtual Assistant specializing in Email Management and Customer Support. While I am new to the freelancing industry, I am a Bachelor of Elementary Education graduate and a practicing private school teacher.
My background has heavily trained me in professional communication, administrative organization, problem-solving, and managing heavy workloads with high attention to detail.
As a teacher, I deal with inquiries, complex situations, and daily updates with parents and school administrators. I am bringing this same level of patience, empathy, and professionalism to help handle your customers and organize your inbox.

HOW I CAN SUPPORT YOUR BUSINESS:<8efe80624d780eba0c6493ec45140364>EMAIL SUPPORT: Answering customer inquiries, providing product/service information, and resolving complaints with a warm and polite tone.

INBOX MANAGEMENT: Filtering emails, labeling urgent messages, deleting spam, and keeping your inbox clean and organized.

CHAT SUPPORT: Providing real-time, helpful responses to customers on your website or social media pages.

TOOLS I AM COMFORTABLE USING:<8efe80624d780eba0c6493ec45140364>EMAIL PLATFORMS: Gmail, Outlook, Yahoo

MAILOFFICE PRODUCTIVITY: Google Docs, Google Sheets, MS Word, MS Excel

COMMUNICATION: Zoom, Google Meet

I am fully committed to learning your business workflow and any specific customer service software you use.

I am looking for a part-time role from 7:00 - 10:00 PM during my evenings and weekends.

Let’s connect and help you take care of your customers!

Top Skills

Experience: 6 months - 1 year

As a Teacher, I plan my daily work and meet strict deadlines.

Experience: Less than 6 months

As a Teacher, I write clear, polite messages to parents and students.

Other Skills

Basic Information

Age
24
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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