I’m a dedicated and performance-driven professional with 8 years of BPO experience specializing in Sales Development, Lead Generation, Market Research, and Customer Service.
I have hands-on experience with cold calling, outbound and inbound communication, B2B/B2C prospecting, lead qualification, client research, and customer engagement. I’m organized, detail-oriented, adaptable, and comfortable working independently while meeting targets and deadlines.
I’m a fast learner who takes ownership of my work and is always willing to learn new tools and processes. I’m looking for a long-term opportunity where I can use my experience to help a business generate leads, support customers, improve processes, and achieve its goals.
Experience: 6 months - 1 year
Focuses on outbound prospecting, cold outreach, and qualifying business leads.
Experience: Less than 6 months
Make outbound calls to warm or cold leads. Ask screening questions to check for disability qualification. Transfer interested and qualified callers to intake specialists. Update lead status accurately in the CRM database.
Experience: 1 - 2 years
Collects and studies information about customers, sales trends, products, and services to develop future marketing plans.
Experience: Less than 6 months
-Design engaging digital graphics, including social media posts, stories, posters and images. -Build polished presentation decks, flyers, brand guides, and promotional templates.
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