I am a Business Systems Analyst and Product Manager with over seven years of experience in process design, system development, and project management. I specialize in translating complex business requirements into structured, actionable solutions that improve efficiency and align with organizational goals.
As Head of the Quality Management Systems and IT Department, I lead the development and continuous improvement of business processes in compliance with ISO 9001 standards. I manage system development projects using Agile and Scru
My background also includes experience in marketing operations and digital strategy, giving me a well-rounded understanding of user needs, product positioning, and end-to-end business processes. I’m passionate about building scalable systems, documenting clear workflows, and delivering technology-driven solutions that empower teams and support growth.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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