Jeprilla

Virtual Assistant/Freelance

Verified

mark as hired

Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

Bachelor's degree

Last Active

August 8th, 2026 (8 days ago)

Member Since

July 30th, 2026

Profile Description

As a dependable, detail-oriented, and highly organized professional, I take pride in delivering accurate, consistent, and high-quality work. I value professionalism, accountability, and continuous improvement, and I am genuinely excited about the opportunity to contribute to your organization's success. I am confident that my dedication, strong work ethic, and customer-focused approach would make me a valuable addition to your team.

I hold a Bachelor's degree in Mass Communication and bring more than four years of experience in customer service and virtual assistant roles. Throughout my career, I have developed excellent communication, problem-solving, and interpersonal skills while consistently providing exceptional support to clients and customers. My ability to adapt to dynamic work environments, manage multiple priorities efficiently, and maintain a high standard of service has enabled me to build strong professional relationships and deliver positive results.

In addition, I am proficient in a wide range of business and productivity tools, including Microsoft Office Suite, Google Workspace (G Suite), CRM platforms, and other essential office applications. I am a quick learner who readily adapts to new technologies and workflows, allowing me to support daily operations efficiently and contribute to increased productivity. I am eager to leverage my skills, experience, and commitment to excellence to help your company achieve its goals while continuing to grow professionally alongside your team.

Top Skills

Customer Support » Customer Service

Experience: 1 - 2 years

My career in the BPO industry as a Customer Service Representative provided me with a strong foundation in delivering exceptional customer support and building lasting client relationships. I handled a voice account specializing in sales and retention, billing inquiries, and technical troubleshooting, where I consistently focused on resolving customer concerns efficiently while maintaining a positive customer experience. Working in a fast-paced environment strengthened my communication, active listening, problem-solving, and conflict resolution skills. I became adept at handling complex customer concerns, identifying client needs, and offering effective solutions while meeting performance metrics and maintaining a high level of professionalism. What I enjoy most about customer service is the opportunity to connect with people from diverse backgrounds. I genuinely enjoy engaging with clients, understanding their unique situations, and building trust through empathy, patience, and clear communication. My passion for helping others, combined with my ability to remain calm under pressure, allows me to create positive customer experiences that foster satisfaction and long-term loyalty. This experience has equipped me with transferable skills that I bring to every role, including customer relationship management, sales support, retention strategies, technical assistance, administrative support, multitasking, and the ability to adapt quickly to new systems and processes. I am committed to delivering reliable, high-quality service while helping businesses strengthen customer relationships and achieve their goals.

Marketing » Sales

Experience: 6 months - 1 year

I also worked as a Sales and Marketing Executive, contributing to business growth through client engagement, sales support, and strategic marketing initiatives. This role strengthened my ability to build customer relationships, identify business opportunities, and support revenue-generating activities. I was responsible for monitoring monthly sales performance, preparing sales reports, and managing inventory to ensure accurate stock levels and efficient business operations. By analyzing sales data and maintaining organized inventory records, I supported informed business decisions, improved operational efficiency, and ensured products and services were consistently available to meet customer demand. This experience enhanced my analytical thinking, organizational skills, attention to detail, and ability to manage multiple responsibilities effectively. It also gave me a well-rounded understanding of business operations, enabling me to contribute not only to administrative tasks but also to sales, marketing, and overall business success.

Virtual Assistant

Experience: 2 - 5 years

With over four years of experience as a Virtual Assistant and Virtual Receptionist, I have provided administrative and customer support to businesses across a variety of industries. I have had the opportunity to work with luxury salons, cafés, restaurants, spas, and photo booth companies serving clients throughout Singapore and Malaysia. As the first point of contact for these businesses, I managed customer inquiries and appointment scheduling across multiple communication channels, including WhatsApp, Facebook, Instagram, email, and phone. I ensured that every booking was handled with accuracy and professionalism by coordinating schedules, confirming appointments, managing cancellations and rescheduling requests, and maintaining organized calendars to provide a seamless client experience. Beyond appointment management, I excel at delivering exceptional customer service, handling administrative tasks, managing CRM systems, responding promptly to inquiries, and maintaining clear communication with both clients and team members. I am proficient in Microsoft Office, Google Workspace, CRM platforms, and a variety of business tools, allowing me to adapt quickly to new systems and workflows.

Other Skills

Basic Information

Age: 31

Gender: Female

Website: Sign Up with Pro Account to View

Address: Palompon, Leyte

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0225
Total Execution Time	0.0238

GET DATA

No GET data exists

MEMORY USAGE

1,595,504 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/5227373

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0141 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5227373' LIMIT 1
0.0017	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '5227373'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '5227373'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5227373' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '5227373' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '5227373' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 5227373 LIMIT 1`
0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 5227373 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '5227373' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-08-15',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0008	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '5227373'
0.0031	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0011	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '5227373' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '5227373'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0001	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/5227373
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
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SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.122
HTTP_DNT