Raymund

E-Commerce Customer Support Specialist | Amazon Retail Specialist | Virtual Assi

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.88/hour ($960.00/month)

Bachelor's degree

Last Active

August 29th, 2026 (13 days ago)

Member Since

July 1st, 2026

Profile Description

Results-driven E-Commerce Customer Support Specialist with 2+ year of hands-on experience handling Amazon Retail inbound/outbound calls and email support via Alorica. Skilled in managing account setups, order fulfillment, refund/replacement processing, subscription management, and fraud/phishing prevention. Creative Virtual Assistant & AI Prompt Specialist specializing in end-to-end executive support and modern visual content creation. Experienced in calendar management, professional email correspondence, data entry, and basic bookkeeping. Highly adept with Canva, ChatGPT, and AI image/video generation tools to produce eye-catching marketing collateral and streamline daily operations. Proficient in Google Workspace and Zoom/Google Meet, recognized for strong attention to detail, proactive communication, and efficient time management.

Top Skills

E-Commerce » Product Sourcing

Experience: Less than 6 months

Experienced in end-to-end product sourcing for e-commerce brands (Amazon, Shopify). Skilled at researching reliable suppliers, vetting manufacturer credentials, negotiating pricing and MOQs, managing sample evaluations, and coordinating freight logistics from factory floor to warehouse destination.

Customer Support » Customer Service

Experience: 1 - 2 years

Experienced in delivering exceptional, empathetic customer support across email, live chat, and ticketing systems. Skilled at handling client inquiries, de-escalating customer issues with professionalism, managing FAQs, and ensuring every client interaction reinforces brand trust and loyalty.

Office and Administration » AI Tools » Prompt Engineering

Experience: 1 - 2 years

Skilled at leveraging advanced AI tools—including ChatGPT, Midjourney, and Canva—to scale executive productivity. Adept at crafting precise system prompts, context-rich instructions, and automated workflows to deliver fast, accurate, and high-quality administrative, design, and written content.

Other Skills

Accounting » Quickbooks

Experience: Less than 6 months

Design » Graphic Design

Experience: 1 - 2 years

Skilled in producing clean, professional digital graphics and visual marketing assets. Proficient in using Canva and Adobe Creative Cloud to create engaging social media posts, slide decks, ebooks, promotional flyers, and brand collateral that align seamlessly with brand identity.

Office and Administration » Email Management

Experience: 1 - 2 years

Skilled at taking full ownership of busy inboxes to eliminate overwhelm. I specialize in setting up efficient folder systems, prioritizing urgent communications, drafting professional replies, and ensuring zero critical emails slip through the cracks.

Office and Administration » AI Tools » AI Automation

Experience: 6 months - 1 year

Skilled in leveraging no-code integration tools (Zapier, Make) alongside generative AI (ChatGPT, Claude, Gemini) to build seamless automated workflows. I help businesses save hours weekly by automating routine data entry, email sorting, CRM updates, client onboarding triggers, and report generation.

Marketing » CRM » HubSpot CRM

Experience: Less than 6 months

Hands-on experience in managing and maintaining HubSpot CRM databases. Skilled in lead entry, deal pipeline updates, contact segmentation, task management, and maintaining clean data so sales and marketing teams stay organized and effective.

E-Commerce » Product Research

Experience: Less than 6 months

Skilled in uncovering lucrative, high-margin product opportunities for Amazon and Shopify sellers. Experienced in leveraging analytics tools (Helium 10, Jungle Scout) to evaluate search volume, track sales velocity, perform competitor teardowns, and validate profitability before launching.

Customer Support » Sales Support » Lead Generation

Experience: 6 months - 1 year

Skilled in B2B lead generation, prospect list building, and data verification. Experienced in using LinkedIn Sales Navigator, Apollo.io, and web scraping techniques to source high-quality leads, verify email deliverability, and populate CRM pipelines with accurate prospect data.

Office and Administration » Microsoft Excel

Experience: 5 - 10 years

Skilled in organizing, analyzing, and maintaining complex spreadsheets. Experienced in data cleanup, setting up automated tracking sheets, leveraging formulas like XLOOKUP and IF logic, building Pivot Tables, and transforming raw data into clean, visual reports for decision-making.

Office and Administration » Calendar Management

Experience: 2 - 5 years

Experienced in taking full ownership of complex, fast-paced executive calendars. Skilled at coordinating cross-time-zone meetings, resolving scheduling conflicts on the fly, setting up video conferencing links, and protecting priority work time to ensure seamless daily operations.

Basic Information

Age: 32

Gender: Male

Website: Sign Up with Pro Account to View

Address: Sarrat, Ilocos Norte

Tests Taken: DISC
Dominance: 28
Influence: 10
Steadiness: 29
Compliance: 33: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

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BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.1956
Total Execution Time	0.1975

GET DATA

No GET data exists

MEMORY USAGE

1,646,968 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/5139056

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.1783 seconds) (Show)

0.0005	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0474	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5139056' LIMIT 1
0.0210	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '5139056'
0.0032	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '5139056'
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0005	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '5139056' AND `is_private` = 1
0.0351	`SELECT * FROM employment WHERE jobseeker_id = '5139056' AND hired > -1`
0.0011	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '5139056' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0006	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 5139056 LIMIT 1`
0.0006	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 5139056 LIMIT 1`
0.0009	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '5139056' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0005	`SELECT *, DATEDIFF('2026-09-11',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0075	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '5139056'
0.0036	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0494	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '5139056' ORDER BY `jsct`.`rate` DESC
0.0005	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '5139056'
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0005	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0006	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0005	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/5139056
csrf-token	ce8368b3229f688193cb758dedba354f

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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.176
HTTP_DNT