Customer Service Support
Experience: 1 - 2 years
I have two years of experience in customer service support in the BPO industry, where I assisted customers by resolving inquiries, addressing concerns, and providing effective solutions while ensuring a positive customer experience. This role helped me develop strong communication, problem-solving, and multitasking skills, as well as the ability to remain calm and professional in fast-paced environments.
Experience: 6 months - 1 year
Hi, I'm Jackylyn. I have experience as a Travel Associate, where I assisted customers with flight reservations, itinerary changes, cancellations, and other travel-related inquiries. I have hands-on experience using the Amadeus GDS to book, modify, and manage travel reservations while ensuring accuracy and efficiency. My background in customer service has also strengthened my communication, problem-solving, and attention to detail, allowing me to provide excellent support and create a smooth travel experience for customers.
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