Biancha

E-commerce Customer Service Specialist | Order Management Care Representative

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.78/hour ($909.09/month)

Bachelor's degree

Last Active

August 8th, 2026 (7 days ago)

Member Since

May 13th, 2026

Profile Description

Looking for someone who can help your online shop or business grow? I’m here to help! I support clients by handling customer inquiries, processing orders, and ensuring smooth business operations.

Key Skills:

Customer Support – Handling inquiries via email, chat, and phone with professionalism and empathy.

Order Management – Processing orders, returns, cancellations, and tracking shipments accurately.

Problem Resolution – Providing clear solutions to customer concerns and maintaining satisfaction.

Data Entry Accuracy – Ensuring customer and order details are recorded correctly in systems.

Product Knowledge – Explaining product features and assisting customers with selection.

Upselling and Cross-selling – Recommending products to boost sales and customer value.

Customer Retention – Building rapport and encouraging repeat purchases through excellent service.

Social Media Customer Support – Managing inquiries and feedback through platforms like Facebook, Instagram, or TikTok.

Tools I Use:

Microsoft Office
Google Workspace
CRM Systems
E-commerce Platforms
Social Media Tools
Communication Apps

Feel free to reach out — let’s work together.

Customer Support » Ecommerce » Shopify

Experience: Less than 6 months

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Caloocan

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

SEE MORE REAL RESULTS

“That has been a game changer for me”

- Jason Tonioli

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0271
Total Execution Time	0.0284

GET DATA

No GET data exists

MEMORY USAGE

1,588,016 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4999608

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0166 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4999608' LIMIT 1
0.0024	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4999608'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4999608'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4999608' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '4999608' AND hired > -1`
0.0002	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4999608' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4999608' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0012	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4999608'
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0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4999608'
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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HTTP_DNT

Biancha

E-commerce Customer Service Specialist | Order Management Care Representative

Overview

Profile Description

Top Skills

Customer Support » Ecommerce

Customer Support » Customer Service

Customer Support » Customer Relationship Management

Other Skills

Customer Support » Customer Service » Conflict resolution

E-Commerce » Order processing

Customer Support » Product Knowledge

Customer Support » Ecommerce » Shopify

Basic Information