Shyreen

Medical Virtual Assistant | E-commerce Operations & Customer Support Specialist

Verified

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Overview

Looking for part-time work (4 hours/day)

at $4.81/hour ($464.00/month)

Bachelor's degree

Last Active

August 8th, 2026 (7 days ago)

Member Since

April 18th, 2026

Profile Description

A versatile and highly reliable professional with a unique blend of expertise in Healthcare Administration and E-commerce Operations. Backed by a Bachelor’s degree in Computer Science and over 6 years of solid experience in the UAE healthcare industry, I possess a strong technical advantage in managing remote systems, databases, and digital workflows.

For E-commerce Clients: Expert in product listing management (including multi-channel listing platforms like Vendoo), photo editing, inventory auditing, and comprehensive email/chat customer support.

For Healthcare Clients: Experienced Certified Nursing Assistant (CNA) skilled in Electronic Medical Records (EMR) management, clinical documentation, patient scheduling, and confidential care coordination.

Highly adaptable, detail-oriented, and ready to deliver high-quality remote support tailored to your business or clinical needs.

Top Skills

Customer Support

Experience: 10+ years

Bringing a solid decade of expertise in delivering top-tier customer support across various sectors, including e-commerce, logistics, and healthcare. Proven track record in managing inbound and outbound correspondence, chat/email helpdesks, and medical appointment scheduling. Highly adept at handling customer and patient inquiries, resolving escalations efficiently, and ensuring seamless navigation through e-commerce dashboards and Electronic Medical Records (EMR) systems. Built on a foundation of strong empathy and clear communication, I excel in high-volume environments while strictly maintaining data accuracy and client confidentiality.

E-Commerce » Order processing

Experience: 10+ years

I have experience in end-to-end e-commerce order processing, including order confirmation, updates, tracking, fulfillment coordination, and handling order-related concerns such as cancellations, returns, and refunds. I ensure that all orders are processed accurately and efficiently from placement to completion. I am skilled in coordinating with customers, merchants, and internal teams to ensure smooth workflow and timely resolution of order issues. I am detail-oriented, organized, and focused on maintaining accuracy in order records and status updates. I am also familiar with maintaining order systems, monitoring shipment progress, and ensuring that customer expectations are met through proper communication and timely updates.

Other Skills

Office and Administration

Experience: Less than 6 months

I have experience in performing general office administrative tasks such as organizing files, managing documents, handling emails, and supporting day-to-day operational needs. I am skilled in maintaining organized electronic records and ensuring that workflows run smoothly and efficiently. I am also experienced in coordinating calendars, medical scheduling, and supporting communication between teams, clients, or healthcare professionals. I can handle multiple tasks at once while maintaining high accuracy, strict confidentiality, and attention to detail. I am reliable, organized, and able to work in a structured remote enviroment.

Office and Administration » Data Entry

Experience: 10+ years

Deeply experienced in executing high-accuracy data entry, administrative tasks, and database organization across online platforms and Electronic Medical Records (EMR) software. Specializing in high-volume encoding, inventory tracking, and multi-channel product cross-listing using automation tools like Vendoo. I ensure all critical data—whether clinical records or retail listings—is meticulously organized, thoroughly verified, and updated without errors. My technical background allows me to streamline data workflows quickly while maintaining exceptional attention to detail prior to final submissions.

Marketing » Sales » Order Management

Experience: 10+ years

Expertise centered on supervising and optimizing end-to-end order fulfillment workflows within fast-paced digital environments. Skilled in tracking transactions from initial placement to final completion, monitoring inventory status, and coordinating multi-platform updates via Vendoo. Highly capable of organizing complex databases, resolving logistics delays, and maintaining highly confidential records. I prioritize clear communication across teams and clients alike, ensuring multiple ongoing requests are managed simultaneously with speed, accuracy, and operational efficiency.

Office and Administration » AI Tools

Experience: 2 - 5 years

I have experience using AI tools such as ChatGPT, Claude, and Gemini to support work-related tasks including writing assistance, content drafting, research, summarizing information, and improving communication quality. I effectively use these tools to enhance productivity and efficiency in daily workflows, such as drafting administrative emails, creating clear customer correspondence, or organizing professional notes for both e-commerce operations and healthcare administrative support. I am also familiar with using productivity tools to assist in organizing tasks, generating layouts, and streamlining digital processes for better time management and high-quality output

Basic Information

Age: 46

Gender: Female

Website: Sign Up with Pro Account to View

Address: Abu Dhabi, United Arab Emirates

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“I can't be happier!”

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0855
Total Execution Time	0.0870

GET DATA

No GET data exists

MEMORY USAGE

1,612,104 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4930647

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0753 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4930647' LIMIT 1
0.0020	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4930647'
0.0004	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4930647'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4930647' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '4930647' AND hired > -1`
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0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4930647' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0040	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4930647'
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0.0097	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4930647' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4930647'
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0008	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0011	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/4930647
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HTTP_CONNECTION	Upgrade
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HTTP_DNT