I have 7 years of BPO experience specializing in Amazon FBA and e-commerce customer support. I started as a Customer Service Representative/Email Advisor and was promoted to Senior Subject Matter Expert.
My experience includes handling Amazon Seller Central cases, inventory and shipment concerns, product listings, reimbursements, refunds, fee disputes, and seller account issues. I also provided floor support, handled escalations, coached agents, and helped with process updates.
I am detail-oriented, reliable, and comfortable handling high-volume tasks. I am now looking for a long-term remote opportunity where I can use my e-commerce and customer support experience to help a growing business.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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