Alfredonna

Operations Lead | B2B & eCommerce Account Management | Client Success & Process

Verified

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Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 27th, 2026 (11 days ago)

Member Since

April 6th, 2026

Profile Description

Results-driven account manager with over 9 years of diverse experience across BPO operations, technical support, sales, retail credit services, B2B cold calling, and property management coordination. Proven track record in managing US-based eCommerce and B2B accounts, leading teams and team managers, and driving operational excellence through strong client relationship management and process optimization.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

I am overseeing and improving the processes, teams, and tools that handle customer inquiries and issues. Then it focuses on delivering timely, effective, and high-quality support, ensuring customer satisfaction, and building long-term relationships through consistent and positive service experiences.

Office and Administration » Operation Management

Experience: 2 - 5 years

As I have experience, operations management, which we focus more on, is the process of planning, organizing, and overseeing the production of goods and services to ensure efficiency, quality, and timely delivery. It focuses on optimizing resources, improving workflows, and maintaining smooth day-to-day business operations to meet organizational goals and customer expectations.

Other Skills

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

The experience I had in property management involves the operation, control, and oversight of real estate properties on behalf of owners. This role includes managing residences. Key responsibilities include tenant acquisition and relations and property maintenance and repairs. As a property manager, I act as the primary point of contact between property owners and tenants, handling day-to-day operations while protecting the owner’s investment.

Customer Support » Ecommerce » B2B

Experience: 6 months - 1 year

As an experienced e-commerce professional, I also handle B2B (business-to-business), where we do online transactions between businesses, where companies sell products or services to other companies through digital platforms. Our focus lies in bulk ordering, negotiated pricing, and long-term partnerships, often supported by customized portals, automated workflows, and integrated supply chain systems.

Customer Support » Sales Support » Account Retention

Experience: 6 months - 1 year

I also have experience as a retention specialist focused on maintaining and improving customer loyalty by reducing churn and increasing long-term engagement.

Basic Information

Age: 34

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao, Davao del Sur

Tests Taken: IQ
Score: 98: DISC
Dominance: 57%
Influence: 8%
Steadiness: 7%
Compliance: 28%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“Two superstars...took my business into the realm”

Karen McDonald

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“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0262
Total Execution Time	0.0276

GET DATA

No GET data exists

MEMORY USAGE

1,604,032 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4894617

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0152 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4894617' LIMIT 1
0.0019	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4894617'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4894617'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4894617' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '4894617' AND hired > -1`
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0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4894617' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0002	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4894617'
0.0024	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0018	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4894617' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4894617'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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