Marmie

Operations & Administrative Virtual Assistant | Healthcare Scheduler | Executive

Verified

mark as hired

Overview

Looking for any work (8 hours/day)

at $4.96/hour ($960.00/month)

Bachelor's degree

Last Active

August 20th, 2026 (9 days ago)

Member Since

March 27th, 2026

Profile Description

Highly organized, data-driven Operations Leader, Executive Assistant, and Administrative Specialist with over 10 years of experience managing complex client workflows, remote business operations, and US-facing customer excellence. Proven track record as a Top 10% Global Performer with 7+ years of expertise overseeing back-office administration, including full-cycle billing, accounts receivable, and payroll.

Highly expert at managing high-volume executive inboxes, strict calendar coordination, technical workflow optimization, and performance documentation during U.S. business hours.

--- CORE COMPETENCIES & EXPERTISE ---

• Administrative & Back-Office Support: High-volume inbox management, calendar coordination, folder/file organization, and SOP creation.
• Financial & Insurance Operations: Managing end-to-end billing cycles, payroll administration, claims tracking, and resolving complex documentation discrepancies.
• Customer & Client Communications: Professional written and spoken English communication across multi-channel platforms (phone, email, video).
• Data Security & Record Management: Verifying sensitive corporate and policyholder data while ensuring 100% adherence to rigid privacy and confidentiality compliance standards.

--- HIGHLIGHTED ACHIEVEMENTS ---

• Top 10% Global Performer: Regularly recognized across both individual and leadership tracks for organizational quality and operational excellence.
• Rapid Leadership Progression: Promoted to Team Lead within the first six months of joining Quantrics due to exceptional process management.
• Operational Precision: Maintained a 100% precision rate across workforce data updates, financial records, and payroll disbursements over a 7+ year period.

--- TECHNICAL TOOLKIT ---

• Productivity & Cloud Storage: Google Workspace (Gmail, Sheets, Docs, Drive, Calendar), Dropbox
• Project & Calendar Management: Calendly, Trello, Advanced Excel (Daily Trackers, Pivot Tables)
• Communication & Collaboration: Microsoft Teams, Outlook, Zoom, Slack, Google Meet, Loom
• Systems Infrastructure & AI Tools: Avaya, CTI, CS Pro, Citrix, ChatGPT, Gemini, Microsoft Copilot

Top Skills

Professional Services » Management Services » Administrative Management

Experience: 10+ years

Over 11 years of experience refining my approach to administrative and operational management. I specialize in optimizing workflows, managing critical data, and supporting executive teams. My focus is always on removing friction from daily operations so that business leaders and stakeholders have exactly what they need to scale successfully.

Coaching » Success

Experience: 5 - 10 years

Proven leadership experience managing high-performing teams of 20+ members in fast-paced corporate settings. I utilize data-driven interventions, advanced Excel trackers, and personalized mentorship to close performance gaps. My coaching methodology focuses heavily on converting underperformance into measurable KPIs and revenue success.

Customer Support » Customer Service

Experience: 5 - 10 years

Over 5 years of frontline and strategic leadership experience within global customer service sectors, spanning Telecommunications, Life Insurance, Aviation, and E-commerce. I hold a consistent 'Elite' performance status, with an emphasis on maintaining strict data privacy compliance and resolving complex billing or policy disputes.

Other Skills

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Naga City, Camarines Sur

Tests Taken: IQ
Score: 107: DISC
Dominance: 37%
Influence: 7%
Steadiness: 22%
Compliance: 34%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“My virtual assistant literally changed my life.”

Cody Russell

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“That has been a game changer for me”

- Jason Tonioli

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BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Info )	0.0373
Total Execution Time	0.0392

GET DATA

No GET data exists

MEMORY USAGE

1,595,832 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4869264

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0203 seconds) (Show)

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0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4869264' AND `is_private` = 1
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0.0019	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

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