Jericho

Customer Experience Associate

45 ID PROOF
contact
mark as hired

Overview

Looking for work (0 hours/day)

at $0.00/hour ($0.00/month)

High school diploma

Last Active

July 11th, 2026 (10 days ago)

Member Since

March 5th, 2026

Profile Description

I have a strong background in customer service and always strive to deliver the best results in every task I handle. I am passionate about helping people and enjoy building positive connections through effective communication. As someone who loves interacting with others, I bring enthusiasm, reliability, and accountability to my work.

I am now looking forward to exploring new opportunities that will allow me to grow professionally while contributing to the success of the organization. I am a fast learner who easily adapts to new environments and responsibilities. Even if I may not yet have extensive experience in a specific role, I am confident in my ability to quickly learn, work hard, and perform the tasks required with dedication and professionalism.

Top Skills

Experience: 1 - 2 years

Worked as a hotel reservation specialist in a call center environment. Assisted customers with bookings, cancellations, and inquiries while ensuring accuracy and excellent service. Experienced in using reservation systems, handling high call volumes, and resolving customer concerns professionally.

Experience: 1 - 2 years

Although it was my first time in the role, I consistently ranked among the top performers by delivering excellent service, resolving customer concerns efficiently, and maintaining high satisfaction scores. Duties included handling calls, assisting with reservations, troubleshooting issues, and ensuring customer satisfaction.

Experience: 2 - 5 years

I value punctuality and respect for others’ time. Throughout my career, I have never been tagged as late and consistently manage my tasks to meet deadlines. This discipline has strengthened my reliability, professionalism, and ability to contribute to efficient team operations.

Other Skills

Experience: 6 months - 1 year

Part-time community tutor for children, providing personalized lessons in different subjects. Although I do not hold a teaching degree, I successfully helped students improve academically by creating engaging lessons, adapting to different learning styles, and maintaining strong communication with parents. This experience strengthened my skills in teaching, organization, and responsibility.

Experience: 6 months - 1 year

Promoted as Subject Matter Expert (SME) in our account, where I handled new agents during onboarding and assisted tenured agents with process clarifications and system navigation. I also took supervisor calls and prepared escalation reports to ensure proper documentation and resolution of issues. This role strengthened my leadership, mentoring, and problem-solving skills.

Experience: 1 - 2 years

Assisting guests with technical difficulties on the hotel reservation website. Provided troubleshooting support, guided customers through the booking process, and coordinated with other department to resolve system issues. Ensured smooth guest experiences by combining technical knowledge with excellent customer service.

Basic Information

Age
23
Gender
Male
Website
Sign Up with Pro Account to View
Address
Pasay, METRO MANILA
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”

Judy Bass

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »

  BENCHMARKS  
Loading Time: Base Classes  0.0011
Controller Execution Time ( Jobseekers / Info )  0.0302
Total Execution Time  0.0322
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,603,952 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/info/4815845
  CLASS/METHOD  
jobseekers/info
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 29 (0.0166 seconds)  (Show)
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)