I’m a VA of 9 years with a focus on Ecommerce and Operations. I love supporting brands through customer service, logistics, and backend operations.
I’m passionate about delivering excellent customer experiences while building organized, efficient systems that support business growth.
Known for being both empathetic and analytical, I bring a balance of people skills, operational thinking, and attention to detail to every role.
Skills
Customer Service
Ecommerce Operations
Shopify
Amazon
Wordpress
Project Management
Processes
Social Media Management
Graphics
Videos
Freight & Logistics
Content Writing
Administrative Assistance
Tools
Richpanel, Gorgias, Zendesk,
ReAmaze, Intercom, Missive
Shopify, Amazon, Wordpress, Etsy
Recharge, Loop, Skio
ClickUp, Notion, Asana, Trello,
AirTable
Klaviyo, MailChimp
Canva, Capcut, Filmora<8efe80624d780eba0c6493ec45140364>
MS Office
Google Docs, Sheets, Excel
ChatGPT, Claude, Gemini
CommandCenter, GlobalTranz,
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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