Julienne

Customer Support Representative

Verified

mark as hired

Overview

Looking for any work (8 hours/day)

at $14.94/hour ($2,880.00/month)

Bachelor's degree

Last Active

August 15th, 2026 (3 days ago)

Member Since

January 31st, 2026

Profile Description

Experienced Customer Support Professional with a strong background in delivering high-quality service through email and chat. Skilled in handling complex customer issues with patience, empathy, and a solution-focused approach. Known for clear communication, attention to detail, and the ability to manage adequate volumes of inquiries while meeting SLAs and quality standards. Adept at using Google tools, Slack, and Hub staff to document interactions, collaborate with internal teams, and improve customer satisfaction. Committed to creating positive customer experiences and building long-term trust.

Top Skills

E-Commerce » Shopify

Experience: Less than 6 months

Worked as an email support representative. Tasked to assist customers with subscription cancellation requests, refund requests, and shipment concerns.

Customer Support » Email Support

Experience: 6 months - 1 year

Worked as an Email Support Representative providing timely and empathetic assistance to Shopify customers, primarily email. Handled a high volume of customer inquiries while maintaining accuracy, professionalism, and a customer-first tone. Responded to customer emails regarding account issues, billing questions, technical problems, and product inquiries. Maintained clear, friendly, and solution-oriented communication tailored to each customer’s situation

Human Resources » Workday

Experience: 2 - 5 years

Proficient with handling customer/client's local government benefits such as their sickness and maternity claims. Ensuring timely compliance to both government policy as well as the company policies.

Other Skills

Basic Information

Age: 26

Gender: Female

Website: Sign Up with Pro Account to View

Address: Caloocan, Metro Manila

Tests Taken: IQ
Score: 102: DISC
Dominance: 27%
Influence: 9%
Steadiness: 27%
Compliance: 37%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0246
Total Execution Time	0.0259

GET DATA

No GET data exists

MEMORY USAGE

1,580,512 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4742287

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0150 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4742287' LIMIT 1
0.0026	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4742287'
0.0005	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4742287'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4742287' AND `is_private` = 1
0.0002	`SELECT * FROM employment WHERE jobseeker_id = '4742287' AND hired > -1`
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0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4742287 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4742287' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0013	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4742287'
0.0032	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0004	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4742287' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4742287'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/4742287
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
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HTTP_DNT