Remote Operations and Business Support Professional with 6+ years of combined BPO and Virtual Assistant experience supporting international clients across administration, recruitment, operations, sales, and marketing.
I specialize in administrative support, recruitment and talent acquisition, outbound sales, cold calling, appointment setting, lead generation, data entry, data mining, CRM management, SEO support, WordPress content management, basic HTML, graphic design, presentation design, and AI-powered productivity tools. I’m experienced in using LinkedIn Recruiter, LinkedIn Sales Navigator, and lead generation automation tools to support sourcing, outreach, and business development.
Throughout my career, I’ve streamlined operations, built talent pipelines, sourced qualified candidates, maintained accurate databases, supported marketing initiatives, and improved business processes in fast-paced remote environments. My experience spans insurance (life, health, auto, and home), Medicare, healthcare, government contracting, legal services, IT services, real estate, and global ERP consulting, with recruitment and market research experience across international markets.
I take pride in being proactive, adaptable, and results-driven, delivering organized, reliable, and high-quality support that helps businesses grow and teams succeed.
Experience: 1 - 2 years
Provided day-to-day administrative assistance including document management, scheduling, reporting, and internal coordination.
Experience: 1 - 2 years
Experienced in submitting sales via web forms and CRM systems, updating client records, tracking activities, and ensuring data accuracy.
Experience: 2 - 5 years
Skilled in scheduling qualified appointments with decision-makers, homeowners, and prospects while maintaining accurate records and follow-ups.
Experience: 2 - 5 years
Experienced in high-volume outbound calls for insurance, real estate, and B2B services, with a focus on qualifying leads, handling objections, and setting next steps.
Experience: 2 - 5 years
Proven ability to identify, qualify, and generate leads through calling campaigns and structured outreach to support consistent sales pipelines.
Experience: 1 - 2 years
Handled end-to-end hiring processes including sourcing, screening, interviewing, onboarding, and contract preparation for multiple roles.
Experience: 1 - 2 years
Strong experience identifying qualified candidates, conducting initial interviews, and assessing fit based on role requirements.
Experience: 1 - 2 years
Served as a team leader by training agents, providing coaching, monitoring performance, and giving constructive feedback to improve results.
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