Mikko

Technical Support Engineer/Virtual Assistant

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Overview

Looking for any work (8 hours/day)

at $4.16/hour ($800.00/month)

Bachelor's degree

Last Active

April 30th, 2026 (9 days ago)

Member Since

January 20th, 2026

Profile Description

MIKKO CHRISTOPHER MANDAP
Senior Technical Support Engineer | SQL | APIs | Linux | System Support
<8efe80624d780eba0c6493ec45140364>;Email ----------
Contact Number: ----------
LinkedIn: ----------
Address: Pampanga, Philippines

PROFESSIONAL SUMMARY

Results-driven Technical Support Engineer with 7+ years of experience, including 3 years supporting and maintaining Laboratory Information Systems (LIS).

Strong background in SQL, APIs, system troubleshooting, and application support. Experienced in handling complex technical issues, improving system performance, and ensuring smooth daily operations.

Skilled in both technical support and software development ---------- , PHP, HTML, and CSS.

CORE SKILLS
Technical Support (L1–L3)
SQL (Querying, Optimization, Data Handling)
API Integration & Troubleshooting
Linux / System Administration (basic to intermediate)
Incident Management & Root Cause Analysis
Application Support & Maintenance
System Monitoring & Performance Tuning
Software Development (.NET, PHP, HTML, CSS)
QA Testing & Debugging
Client Support (Email, Chat, Phone)
Documentation & Reporting

WORK EXPERIENCE
Senior Technical Support Engineer

IT Easy Software Solutions Inc.
Feb 2023 – Feb 2026

Maintain and support Laboratory Information System (LIS)
Troubleshoot and resolve software, database, and system issues
Perform SQL queries, data validation, and database maintenance
Collaborate with QA, developers, and analysts for system improvements
Monitor systems and create automation scripts for efficiency
Deploy applications and configure machines on-site
Ensure SLA compliance and smooth daily operations
Conduct code reviews and debugging
Mentor junior support engineers
Technical Support Engineer

Actionlabs IT Services Philippines Corp.
Feb 2020 – Feb 2023

Provided software, hardware, and network troubleshooting
Supported clients via chat, email, and phone
Logged and tracked incidents using ticketing systems
Created technical documentation and reports
Maintained IT equipment and replaced hardware components
Technical Support Engineer

Headstart Business Solutions Inc.
Sept 2019 – Nov 2019

Deployed kiosk systems and configured client machines
Installed applications and tested networks
Provided remote and on-site IT support

EDUCATION

Bachelor of Science in Information Technology
Don Honorio Ventura State University (2015 – 2019)

Bachelor of Industrial Technology (Computer Technology)
Bulacan State University (2012 – 2014)

TOOLS & TECHNOLOGIES
SQL (MySQL, MSSQL)
.NET Framework
PHP
HTML/CSS
Linux (basic admin & troubleshooting)
Ticketing Systems
APIs & Integrations

WHY HIRE ME
7+ years in real-world IT support
Strong SQL + API troubleshooting skills
Experience in critical systems (LIS / healthcare)
Reliable, detail-oriented, and fast learner
Can work independently or with teams
Committed to delivering high-quality support

AVAILABILITY
Full-time / Remote
Can work US Hours (night shift Philippines)
Available to start immediately

If you're looking for someone who is dependable, technically skilled, and easy to work with—let’s connect!

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Test, and maintain software application (Laboratory Information System) based on business requirements Troubleshoot, debug, and resolve software defects and issues. Collaborate with cross-functional teams (QA, analysts, designers) to deliver solutions Participate in system design, development, and implementation of new features Perform code reviews and ensure code quality and consistency Work with database to design, query and maintain data structures. Engage clients through effective incident communication and follow‑ups Ensure daily operations run smoothly with adherence to SLAs and service standards Monitor infrastructure and manage proactive script‑based automation Execute software deployments and machine configurations on-site Coach and mentor junior technical support staff

Professional Services » Forex Trading » Technical Analysis

Experience: 5 - 10 years

Other Skills

Web Programming » PHP

Experience: 2 - 5 years

Handled updates and creation of new result forms, developed reports, and added features to enhance functionality. Maintained existing code, implemented improvements, and developed new scripts to streamline workflows and improve user experience.

Web Programming » CSS

Experience: 2 - 5 years

Software » Databases » MySQL

Experience: 2 - 5 years

Worked extensively with SQL databases to design, query, and maintain data structures Optimized queries and improved database performance for smooth system operations Used SQL for debugging, reporting, and resolving application-related data issues Supported Laboratory Information Systems (LIS) by ensuring accurate and timely data flow

Systems Administration » Linux Administrator

Experience: 2 - 5 years

Experienced Linux Administrator skilled in server setup, maintenance, and troubleshooting. Proficient in shell scripting, system monitoring, user management, and ensuring security and uptime. Strong knowledge of networking, virtualization, and cloud environments.

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address: Apalit, Pampanga

Tests Taken: IQ
Score: 90: DISC
Dominance: 28%
Influence: 33%
Steadiness: 30%
Compliance: 9%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Info )	0.0243
Total Execution Time	0.0257

GET DATA

No GET data exists

MEMORY USAGE

1,624,880 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4716333

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0150 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4716333' LIMIT 1
0.0016	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4716333'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4716333'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4716333' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '4716333' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4716333' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0002	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0005	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4716333 LIMIT 1`
0.0005	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4716333 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4716333' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-05-09',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0002	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4716333'
0.0023	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0024	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4716333' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4716333'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0004	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1778302961
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/4716333
csrf-token	759d56c9c44dd286be72edc823b2b923

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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language	english
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enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
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log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
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encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
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sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
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cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
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ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.132
HTTP_DNT