Betcheda

Customer Service & Operations Leader | Admin Support | Escalation Management | T

Verified

mark as hired

Overview

Looking for any work (8 hours/day)

at $8.72/hour ($1,680.00/month)

Bachelor's degree

Last Active

July 10th, 2026 (3 days ago)

Member Since

December 8th, 2025

Profile Description

I’m a Customer Service and Operations professional with a strong background in client support, escalation handling, team coaching, KPI tracking, and process improvement.
My experience in the banking and BPO industry helped me build strong communication, problem-solving, and leadership skills. I’m used to working in fast-paced environments where accuracy, confidentiality, and professionalism matter.
I can help business owners manage day-to-day customer support operations, handle escalated concerns, monitor team performance, prepare reports, improve workflows, and make sure customers receive a smooth and reliable service experience.
Here are some of the areas I can support you with:
* Customer service and client support* Escalation handling* Team coaching and performance tracking* KPI monitoring and reporting* Email and chat support* Process improvement* Administrative and operations support* Clear and professional communication* Organized task management* Reliable follow-through
I’m dependable, easy to work with, and comfortable taking ownership of my tasks. I value clear communication, consistency, and quality work.
If you’re looking for someone who can support your operations, improve customer experience, and help keep things running smoothly, I’d be glad to connect.

Other Skills

Coaching » Success

Experience: 5 - 10 years

Basic Information

Age: 35

Gender: Female

Website: Sign Up with Pro Account to View

Address: Pasig, Metro Manila

Tests Taken: IQ
Score: 100: DISC
Dominance: 40
Influence: 12
Steadiness: 34
Compliance: 14: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I have a team of 6 VA's that pretty much do everything for me”

Elishama Jiles

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“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0468
Total Execution Time	0.0483

GET DATA

No GET data exists

MEMORY USAGE

1,602,040 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4639849

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0337 seconds) (Show)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0016	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4639849' LIMIT 1
0.0030	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4639849'
0.0015	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4639849'
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4639849' AND `is_private` = 1
0.0013	`SELECT * FROM employment WHERE jobseeker_id = '4639849' AND hired > -1`
0.0009	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4639849' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0009	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4639849 LIMIT 1`
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0.0011	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4639849' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-13',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0008	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0017	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4639849'
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0.0009	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4639849'
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0008	`select * from teasers`
0.0009	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
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SERVER_NAME	v1.stage.onlinejobs.ph
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SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
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SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.20
HTTP_DNT

Betcheda

Customer Service & Operations Leader | Admin Support | Escalation Management | T

Overview

Profile Description

Top Skills

Professional Services » Management Services » Customer Support Management

Customer Support » Phone Support

Office and Administration » Leadership

Other Skills

Coaching » Success

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Email Handling

Professional Services » Management Services » Call Center Operations Management

Basic Information