Current Employment Status:
Hired Full Time on Jan 20, 2026

Glenda

Customer Service VA | Admin Assistant

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.80/hour ($928.00/month)

Bachelors degree

Last Active

August 22nd, 2026 (6 days ago)

Member Since

November 27th, 2025

Profile Description

I’m an experienced professional with 17+ years in the BPO industry, and over the years I’ve discovered that I genuinely enjoy helping people, organizing tasks, and making operations run smoothly. My background in Customer Service, Retentions, Content Review, Fraud & Risk Analysis, and Quality Assurance has trained me to be detail-oriented, reliable, and calm even in fast-paced situations. In my previous roles, I handled inbound and outbound calls and email correspondence, also led weekly calibration calls with clients—which strengthened my communication and administrative skills. These experiences naturally led me to pursue remote work as an Admin Assistant and Customer Service VA. I enjoy managing tasks, organizing information, supporting clients, and making sure things get done correctly and on time.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Sent official correspondence to colleagues and account owners regarding account activity and verification.

Customer Support » Active Listening

Experience: 10+ years

I focus on what they’re saying without interrupting, and I try to understand not just their words but also how they feel. I make sure to show that I’m listening—like nodding, giving small verbal responses, and staying engaged.

Office and Administration » Communication

Experience: 10+ years

I also improved a lot in expressing myself clearly—whether through emails, chats, or calls. Since I often handled escalations, quality checks, or account reviews, I had to deliver information in a way that was easy for others to understand.

Basic Information

Age: 40

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bogo, Cebu

Tests Taken: IQ
Score: 135: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“My business would not be able to go forward if it was not for them”

Gaurab - Adhikari

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“I was able to make a better decision...”

- Tatiana Davis

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0262
Total Execution Time	0.0276

GET DATA

No GET data exists

MEMORY USAGE

1,601,080 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4620538

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0158 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4620538' LIMIT 1
0.0030	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4620538'
0.0005	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4620538'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4620538' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '4620538' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4620538' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0002	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4620538 LIMIT 1`
0.0004	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4620538 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4620538' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT *, DATEDIFF('2026-08-28',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0007	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4620538'
0.0033	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0010	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4620538' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4620538'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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CONFIG VARIABLES (Show)

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enable_profiler
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enable_query_strings
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.217
HTTP_DNT

Glenda

Customer Service VA | Admin Assistant

Overview

Profile Description

Top Skills

Customer Support » Email Support

Customer Support » Active Listening

Office and Administration » Communication

Other Skills

Office and Administration » Attention to Detail

Office and Administration » Adaptability

Office and Administration » Problem Solving

Office and Administration » Time Managment

Basic Information