7 Years Mortgage Processing experience using Mortgage Express (MPX) & Encompass
- Loan Set up, 3rd Party Documents ordering, Condo/PUD review, Property Insurance review.
-End to End Processing
- Client facing , welcome call - follow up and closing call. LE to CD review/discussion with client.
- Chasing & reviewing documentation, collaboration with Underwriter and Loan Officers.
3 Years call center experience handling both inbound and outbound call
- Reservation Specialist with Hilton Hotels
-Technical Support Representative with AT&T
Experience: 5 - 10 years
With my years of experience in customer service and loan processing, I have developed a keen eye for detail and a strong commitment to protecting both company and client data privacy while accurately entering critical information into the system.
Experience: 5 - 10 years
I have several years of experience in customer service, spanning technical support, hotel reservations, and mortgage processing. I have hands-on experience assisting clients through various communication channels, including inbound and outbound calls, email, and chat.
Experience: 5 - 10 years
From Loan Set Up /Pre Approval to Closing.
Experience: 5 - 10 years
I have extensive knowledge of Purchase and Refinance transactions in real estate, with hands-on experience collaborating closely with brokers, title companies, insurance providers, HOAs, and borrowers. I am skilled at organizing critical documents for each transaction and accurately inputting data into the system with diligence.
Experience: 2 - 5 years
Mortgage Customer Support / Loan Officer Assistant. From Conditional Approval ¬ Welcome Call to ¬ Follow up and updates ¬ to setting up closing appointment.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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