Marlon

Technical & Customer Service, Sales & Marketing Specialist

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.78/hour ($727.26/month)

Bachelors degree

Last Active

October 31st, 2025 (184 days ago)

Member Since

October 15th, 2025

Profile Description

A seasoned and versatile professional with a proven track
record across Sales & Marketing, Administration, Accounting, Technical &
Customer Service. Known for delivering results through strategic thinking,
empathetic leadership, and operational excellence. Adept at building strong
client relationships, optimizing team performance, and driving business growth.
Currently focused on leadership, coaching, and team development, with a keen
interest in executive and advisory roles.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 5 - 10 years

 Client Acquisition & Business Development: Proactively conducted sales activities to generate new clientele and expand service reach. Built strong market presence through strategic networking and effective business development initiatives.  Customer Engagement & Relationship Management: Maintained consistent follow-ups to gather feedback, foster long-term client relationships, and conducted market surveys to identify and convert prospective leads within assigned territories.  Market Intelligence & Competitive Analysis: Monitored competitor activities and gathered actionable market data to inform sales strategies and maintain a competitive edge.  Product Presentation & Client Training: Delivered compelling product presentations, demonstrations, and training sessions to enhance client understanding and satisfaction. Managed inbound/outbound calls, processed orders, and maintained accurate customer records.  Post-Sales Support & Collections: Ensured timely delivery follow-ups, addressed product satisfaction concerns, and coordinated collection of outstanding payments to support revenue flow  Customer Qualification & Financial Product Promotion: Effectively qualified leads and promoted prepaid Visa and MasterCard debit/credit card solutions tailored to customer needs.

Customer Support » Technical Support

Experience: 5 - 10 years

 Empathetic Customer Engagement: Delivered accurate and compassionate support via phone and in person, addressing inquiries, account updates, cancellations, and complaint resolution with professionalism and care.  Service Documentation & Transparency: Maintained detailed records of customer interactions to ensure accountability, traceability, and continuous service improvement.  Issue Resolution & Troubleshooting: Verified concerns and implemented effective solutions to resolve customer issues promptly, minimizing downtime and enhancing satisfaction.  Billing & Payment Coordination: Assessed service charges, processed payments, and managed invoicing with precision, contributing to smooth financial operations.  Escalation & Follow-Up: Escalated unresolved concerns to appropriate departments, ensuring thorough investigation and timely resolution. Root Cause Analysis: Analyzed complaint details to validate issues and identify underlying causes, supporting long-term service enhancements.  Customer Experience & Retention: Consistently delivered exceptional service that fostered trust, loyalty, and repeat business  Brand Reputation & Professionalism: Strengthened the organization’s reputation through goodwill-building interactions and a commitment to excellence

Customer Support » Customer Service

Experience: 5 - 10 years

Consult with customers by telephone or in person to provide information about products and services, update details, cancel accounts, or to obtain details of complaints.  Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.  Check to ensure that appropriate changes are made to resolve customers' problems.

Other Skills

Customer Support » IT

Experience: 2 - 5 years

Well versed in MS Office Suite 2007 and up (Word, Excel, PowerPoint and outlook), Internet & E-mail Applications  Skilled in operating various office equipment (Fax, Copier, Scanner)  Basic in Adobe Photoshop CS5  Basic in AutoCAD

Office and Administration » Data Capture

Experience: 2 - 5 years

Gain knowledge of the organization set up and understanding of company’s objectives. Preserve confidentiality in all official transactions.  Maintain proper records of incoming - outgoing correspondence, file documents and letters systematically, and keep all assigned files up to date.  Communicate with internal departments as well as all third parties to exchange information, coordinate activities and promptly resolve issues - concerns including events and meetings.  Conducted interviews for applicants – for salesman, visual merchandiser and marketing executive position  Ensure enough quantity of office supplies to support office work.  Provide clerical and administrative support in an effective and efficient manner.  Perform filing, e-mailing, faxing and self-correspondence.  Constantly communicate with clients and suppliers including establishing rapport with same.

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Posting cash sales entry, monitoring credit customers in every shop.  Preparing monthly sales and year-end sales report. Direct reporting to the head of Accounts & Finance.  Dealt with payment collection from the clients.

Basic Information

Age: 45

Gender: Male

Website: Sign Up with Pro Account to View

Address: QUEZON CITY, NCR

Tests Taken: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“The more I stepped away from it, the more successful our Chanel became!”

- Jim Orr

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BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Info )	0.0275
Total Execution Time	0.0292

GET DATA

No GET data exists

MEMORY USAGE

1,603,768 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4545995

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0162 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4545995' LIMIT 1
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0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4545995' AND `is_private` = 1
0.0004	`SELECT * FROM employment WHERE jobseeker_id = '4545995' AND hired > -1`
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0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4545995' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4545995'
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0.0014	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4545995' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4545995'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
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0.0002	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
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0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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