Experience: 2 - 5 years
Technical Support Level 2 CARD MRI December 2021 – Present In my current role, I deliver advanced technical support and ensure the stability of mission-critical banking systems across the CARD MRI network. Key contributions include: - Core Banking Systems Management: Oversaw outsourced services for Temenos T24, K2C Application, Igate channels, and JBoss, ensuring seamless operations and system reliability. - Data Integrity & Backup: Monitored and maintained bank transaction backups and data backups across all supported banks, safeguarding against data loss and ensuring compliance. - Automation & Scripting: Designed and implemented server automation solutions using Shell scripting, streamlining repetitive tasks and improving operational efficiency. - Log Analysis & Troubleshooting: Conducted in-depth analysis of response logs from databases, channels, and T24 applications to identify root causes, resolve issues, and optimize performance. - Error Resolution: Provided expert troubleshooting for application and infrastructure errors, ensuring minimal downtime and uninterrupted banking services. - Configuration Management: Utilized Ansible for user management, service administration, file/script deployment, and resource utilization, enhancing scalability and consistency across environments.
Experience: Less than 6 months
Got training and certificate conducted through Coursera Online. Certifications: https://www.coursera.org/account/accomplishments/verify/JLRPS8MEVGQX https://www.coursera.org/account/accomplishments/verify/6GT0UU6QG86S https://www.coursera.org/account/accomplishments/verify/1GSYNBRJ9HUK
Experience: Less than 6 months
- Configuration Management: Utilized Ansible for user management, service administration, file/script deployment, and resource utilization, enhancing scalability and consistency across environments.
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