Nicanor

Customer Service Representative, Credit Repair Specialist with Administrative Ma

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Overview

Looking for full-time work (8 hours/day)

at $4.65/hour ($909.09/month)

Bachelors degree

Last Active

August 30th, 2026 (5 days ago)

Member Since

September 20th, 2025

Profile Description

I served as a Customer Service Representative and a Credit Repair Specialist for around 5 years, many people assume that customer service is solely about speaking with customers over the phone, through emails and chats, but the role often extends far beyond that. Customer service professionals also handle a variety of administrative responsibilities, including data entry, order processing, record management, and other operational tasks, all while ensuring a positive customer experience through the effective use of CRM systems such as web-based and company-owned applications, Salesforce, Trello and ZOHO alongside Microsoft Office, and Google Workspace for better record-keeping, data entry, communications, documentations and administrative tasks.

Top Skills

Experience: 2 - 5 years

Became a Customer Service Representative for years. My adaptability, flexibility, strong problem-solving abilities, sense of urgency, and effective communication skills have enabled me to excel in fast-paced, high-pressure environments. These strengths earned me recognition and the opportunity to serve as one of the campaign's mentors and Subject Matter Experts, where I provided guidance and support to team members while helping maintain high customer service standards and operational excellence.

Experience: 2 - 5 years

Giving summaries of their credit reports and setting up consultation with our expertise to help clients understand credit reports and building positive credit rating. Drafted and sent dispute letters and worked with credit reporting agencies based on US Consumer Rights Laws(FCRA).

Updating, documenting, validating, rewriting, inserting customer’s public and private information on CRM and databases in its utmost accuracy and precision.

Other Skills

Updating, rewriting, and inserting customer’s public and private information on CRM and databases. Utilizing Google Workspace and Microsoft Office in managing emails, creating, storing and sharing files and documents and being used for better and efficient client and customer service.

Experience: 2 - 5 years

Recording billing statements, details, information to the client or customer, and answering and clarifying their concerns and inquires about certain invoices.

Experience: 2 - 5 years

Educating clients about items of interest both negative and positive that has significant impact on their scores and setting up strategies for higher approval rating.

Experience: Less than 6 months

enhancing photos, creating complex image compositions, combining elements and designing web graphics

Experience: Less than 6 months

Creating, enhancing elements and combining those elements into a graphic art or design.

Basic Information

Age
27
Gender
Male
Website
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Address
Puerto Princesa, Palawan
Tests Taken
IQ
Score:  120
DISC
Dominance: 35
Influence: 14
Steadiness: 22
Compliance: 29
English
C2(Advanced/Mastery)
Government ID
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