Edlyn

Customer Support Specialist | Collections Expert| CRM & Client Retention Partner

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Overview

Looking for full-time work (8 hours/day)

at $5.58/hour ($1,090.91/month)

Bachelors degree

Last Active

September 26th, 2026 (7 days ago)

Member Since

September 20th, 2025

Profile Description

I bring proven experience in customer service and collections, supporting daily business operations while ensuring clients are taken care of and revenue is consistently followed through.

In my previous roles, I handled 100+ client interactions daily across phone, email, and chat—resolving concerns efficiently, maintaining accurate records, and ensuring every issue was properly documented and closed. I’ve also managed payment follow-ups, billing concerns, and overdue accounts with a professional and firm approach, helping businesses maintain steady cash flow while preserving client relationships.

While I don’t carry a formal Virtual Assistant title yet, my experience directly aligns with what business owners need—someone who can manage communication, stay organized, follow through consistently, and reduce daily operational workload.

Core Skills I Bring
•Customer Support (Email, Chat, Phone)
•Collections & Payment Follow-Ups
•Billing Support & Dispute Resolution
•CRM Management & Data Accuracy
•Inbox & Communication Management
•High-Volume Task Handling (100+ daily interactions)
•Strong Written & Verbal Communication
•Attention to Detail & Organization
•Time Management & Prioritization
•Problem-Solving & Conflict Resolution

I bring reliability, consistency, and ownership. You won’t have to worry about missed follow-ups, disorganized records, or unanswered messages. I make sure tasks are completed properly, clients are responded to on time, and systems stay organized.

I understand how important it is to balance customer satisfaction with business goals—especially when it comes to payments, retention, and communication.

How I Can Help Your Business
•Keep your inbox and client communication organized and up to date
•Ensure consistent follow-ups on payments, tasks, and client requests
•Handle customer concerns professionally to maintain your brand reputation
•Maintain accurate CRM records for better tracking and decision-making
•Support daily operations so you can focus on growth and higher-level priorities

If you’re looking for someone who is dependable, detail-oriented, and able to work independently, I can step in and support your business without constant supervision.

I don’t just complete tasks—I make sure things move forward. I help reduce your workload, keep your operations organized, and ensure nothing falls through the cracks.

Other Skills

Marketing » Telemarketing » Outbound Sales

Experience: 1 - 2 years

Accounting » Xero

Experience: Less than 6 months

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: DINAS, ZAMBOANGA DEL SUR

Tests Taken: DISC
Dominance: 33
Influence: 16
Steadiness: 37
Compliance: 14: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“I was able to make a better decision...”

- Tatiana Davis

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0021
Controller Execution Time ( Jobseekers / Info )	0.0416
Total Execution Time	0.0446

GET DATA

No GET data exists

MEMORY USAGE

1,615,672 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4493969

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0235 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0011	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4493969' LIMIT 1
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0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4493969' AND `is_private` = 1
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0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0005	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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HTTP_DNT

Edlyn

Customer Support Specialist | Collections Expert| CRM & Client Retention Partner

Overview

Profile Description

Top Skills

Customer Support » Chat Support

Customer Support » Customer Service

Customer Support » Customer Service » Payment Processing

Other Skills

Marketing » Telemarketing » Outbound Sales

Customer Support » Email Support

Customer Support » Phone Support

Office and Administration » Data Entry

Accounting » Xero

Basic Information