Creative and results-driven E-commerce and Social Media Specialist with a proven track record in boosting online sales, enhancing brand visibility, and executing high-impact digital campaigns. Skilled in content creation, campaign development, performance analytics, and cross-platform marketing. Known for improving operational efficiency, driving customer engagement, and delivering measurable business growth. Passionate about leveraging data and design to build strong, engaging digital experiences and helping brands thrive online.
Experience: Less than 6 months
Managing e-commerce operations for WIHI Asia Marketing Inc. (Shopee Department), focusing on automation systems, product optimization, and campaign execution. Contributed to online sales growth by improving store performance, streamlining workflows, and implementing targeted content strategies that enhance customer engagement and conversion.
Experience: 6 months - 1 year
Experienced in managing stock levels, tracking inventory, and coordinating with suppliers to ensure timely restocking. Skilled in using inventory systems to maintain accurate records, perform reconciliation of sales, cash, receipts, and records to ensure accuracy and optimize supply chain efficiency.
Experience: 2 - 5 years
Proficient in handling customer inquiries, providing timely and effective solutions, and maintaining a positive customer experience. Skilled in communication and problem-solving to support client satisfaction and retention.
Experience: 1 - 2 years
Create engaging content for e-commerce and social media platforms, including graphics, product showcases, and short-form videos. Skilled in using Canva, CapCut, and AI-powered video tools to produce scroll-stopping visuals that align with brand identity and drive engagement. Content supports campaigns across Facebook, Instagram, and Shopee.
Experience: 1 - 2 years
Successfully managed social media accounts for multiple brands, including Shopee Department (WIHI Asia Marketing Inc.). Created and scheduled content, ran platform-specific campaigns, and improved engagement through strategic branding and analytics. Designed graphics using Canva and CapCut, monitored post performance, and contributed to a 130% increase in online store sales. Proficient with Meta Business Suite and campaign reporting tools.
Experience: 1 - 2 years
Designed digital content for social media campaigns, product promotions, and e-commerce platforms using Canva. Created visually consistent graphics that aligned with brand identity, improved engagement, and supported marketing initiatives. Experienced in producing both static and animated visuals for Facebook, Instagram, and Shopee.
Experience: Less than 6 months
Performed data analysis to support business decisions by collecting, organizing, and interpreting sales and marketing data. Utilized spreadsheets and reporting tools to identify trends, monitor performance, and optimize campaigns.
Experience: 1 - 2 years
Managed and optimized Facebook Ads campaigns to drive targeted traffic and increase conversions. Created ad sets and monitored key metrics to maximize ROI. Leveraged audience insights and performance data to adjust strategies and improve ad effectiveness.
Experience: Less than 6 months
Managed and organized project tasks using Trello boards to ensure smooth workflow and timely completion.
Experience: 1 - 2 years
Create and edit short-form videos for social media and e-commerce platforms using CapCut and AI-powered video tools. Focus on promotional content, product highlights, and campaign materials tailored for Facebook, Instagram, and Shopee. Experienced in aligning visuals with brand identity to increase engagement and viewer retention.
Experience: 6 months - 1 year
Executed digital marketing strategies to boost online visibility and customer engagement. Worked on cross-platform campaigns for e-commerce and social media, including paid ads, organic promotions, and branded content. Utilized tools like Meta Business Suite and Google Sheets to monitor performance, track ROI, and adjust campaigns for better reach and conversion.
Experience: Less than 6 months
Skilled in analyzing campaign performance data and making strategic adjustments to improve reach, engagement, and conversion rates. Experienced in testing different ad creatives, audience targeting.
Experience: Less than 6 months
Assisted in creating and maintaining consistent brand identity through packaging and marketing materials. Supported efforts to strengthen brand recognition and visual coherence across platforms.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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