Marjon

Customer Success Manager

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

June 26th, 2026 (12 days ago)

Member Since

August 25th, 2025

Profile Description

I’m an experienced Customer Success Manager and Virtual Assistant with 6+ years of expertise in Shopify back-end management, dropshipping operations, and client-facing support. I also have hands-on knowledge of construction workflows, including landscaping and solar-related projects for a year. With a strong background in graphic design, I create marketing materials and brand visuals as needed. My experience includes building SOPs, automations, and screening applicants, backed by a solid foundation in the BPO industry. I’m passionate about streamlining operations and delivering excellent customer experiences.

Top Skills

Customer Support » Ecommerce » Shopify

Experience: 2 - 5 years

“I provided customer support for my clients’ Shopify stores by answering inquiries through Shopify chat and following up on abandoned carts.

Customer Support » SaaS

Experience: 2 - 5 years

I have 3 years of experience working with a SaaS platform as a Customer Support Representative, where I assisted users with billing concerns and documented system bugs.

Professional Services » Business development

Experience: Less than 6 months

Developed standardized SOPs, arranged contract templates, and mapped cross-team workflows to reduce handoff delays.

Other Skills

Human Resources » Recruiting

Experience: Less than 6 months

I had a great experience managing candidate screening for my last role at Sonny’s Concrete & Landscaping. I reviewed applicants from Indeed, screened and qualified them, scheduled initial interviews, and then set final interviews with the owner.

Customer Support » Ecommerce » B2B

Experience: 2 - 5 years

Customer Support » Ecommerce » B2C

Experience: 2 - 5 years

Marketing » GoHighLevel

Experience: Less than 6 months

We use GoHighLevel as our CRM and also for building our short courses.

Marketing » CRM » HubSpot CRM

Experience: 2 - 5 years

I also have experience using HubSpot CRM to manage client data, handle support tickets, and generate reports.

Marketing » Email Marketing

Experience: Less than 6 months

E-Commerce » Shopify

Experience: 2 - 5 years

I’m an experienced E-commerce Virtual Assistant with 4 years of solid expertise in Shopify back-end management including product listings, order management, and dropshipping.

Design » Graphic Design

Experience: 1 - 2 years

I also have graphic design experience from supporting e-commerce clients, where I worked on marketing promotions, product packaging, and social media content.

Customer Support » Email Support

Experience: 10+ years

Customer Support » Ecommerce » Amazon

Experience: 6 months - 1 year

I have experience with Amazon, handling order management, processing refunds, and assisting with reputation management by addressing negative reviews.

Basic Information

Age: 33

Gender: Female

Website: Sign Up with Pro Account to View

Address: PLARIDEL, BULACAN

Tests Taken: IQ
Score: 130: DISC
Dominance: 33%
Influence: 23%
Steadiness: 22%
Compliance: 22%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I went on OnlineJobs.ph to hire someone... I found someone who worked out great. He's been with us for 3 months. He's done more in these 3 months than I've done in the last couple of years... I highly recommend OnlineJobs.ph!”

Judy Bass

SEE MORE REAL RESULTS

“I'm working with a very very talented person.”

- Austin L. Church

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.0282
Total Execution Time	0.0297

GET DATA

No GET data exists

MEMORY USAGE

1,632,920 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4435689

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0167 seconds) (Show)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0010	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4435689' LIMIT 1
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0.0015	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4435689'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4435689' AND `is_private` = 1
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0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4435689' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4435689' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
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0.0024	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4435689' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4435689'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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HTTP_ACCEPT_LANGUAGE
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HTTP_DNT