Rochelle

E-commerce Customer Support Specialist | Chat, Email & Order Management

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Overview

Looking for any work (8 hours/day)

at $7.07/hour ($1,363.20/month)

Associates degree

Last Active

July 4th, 2026 (4 days ago)

Member Since

August 25th, 2025

Profile Description

Hello! My name is Rochelle, and I am a Customer Service and E-commerce Professional with over 12 years of experience supporting customers through chat, email, and phone across healthcare, banking, telecommunications, gaming, and online retail industries.

In addition to my corporate experience, I am also the owner of a successful Etsy shop, Reece Printables, where I have managed over 8,200 completed sales and earned more than 1,200 five-star reviews. Running my own online business has strengthened my skills in customer communication, problem-solving, order management, and delivering exceptional customer experiences.

I am detail-oriented, dependable, and comfortable working independently in a remote environment. I take pride in providing professional, friendly, and efficient support while ensuring customers receive the best possible experience.

I am currently seeking long-term opportunities in Customer Service, Email Support, Chat Support, E-commerce Support, or Virtual Assistance where I can contribute my skills and continue growing professionally.

I look forward to working with you!

Top Skills

Experience: 2 - 5 years

Managed a successful Etsy shop with 8,200+ completed sales and 1,200+ five-star reviews. Experienced in customer support, digital product fulfillment, listings, and shop operations.

Experience: 5 - 10 years

Handled customer inquiries, documentation review, issue resolution, and support communications through email platforms.

Experience: 10+ years

Provided customer support through chat, email, and phone across healthcare, banking, gaming, telecommunications, and e-commerce industries.

Other Skills

Experience: 2 - 5 years

Managed online sales, customer communications, order processing, product listings, and fulfillment through Etsy.

Experience: 10+ years

Processed customer orders, transactions, requests, account updates, and fulfillment across multiple industries.

Experience: 2 - 5 years

Managed administrative tasks, customer support, scheduling, order management, and business operations independently.

Experience: 2 - 5 years

Assisted customers through live chat for banking, gaming, and e-commerce-related concerns and transactions.

Basic Information

Age
43
Gender
Female
Website
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Address
Parañaque, METRO MANILA
Tests Taken
IQ
Score:  108
DISC
Dominance: 54
Influence: 17
Steadiness: 8
Compliance: 21
English
C2(Advanced/Mastery)
Government ID
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