Operations professional with 5+ years of experience in customer service, team leadership, and business operations. My career has evolved from frontline customer support to leading contact center teams and supporting executive-level operations in the real estate industry.
I have experience in operations management, KPI delivery, performance coaching, process improvement, stakeholder coordination, administrative support, and marketing operations. Whether managing customer escalations, supporting cross-functional projects, or streamlining workflows, I focus on driving efficiency, collaboration, and positive outcomes.
I am always open to opportunities where I can contribute my leadership, operational, and organizational skills while continuing to grow professionally.
Note: While I don’t use Timeproof, I ensure accountability through detailed progress reports, regular client updates, and the use of reliable project management tools (Trello, Asana, Slack, etc.) to provide full transparency on tasks and hours worked.
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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