Resourceful and detail-oriented with 2 years of customer service experience and 4 months of specialized work in intellectual property and patent search.
Skilled in
Experience: 1 - 2 years
Managed email correspondence, ensuring timely, accurate, and professional responses to client inquiries. Organized inboxes, prioritized messages, and maintained detailed records to support smooth customer service operations.
Experience: Less than 6 months
Gained hands-on experience in intellectual property management, including conducting thorough patent searches to support documentation and filings. Assisted in coordinating and facilitating a patent drafting seminar, ensuring smooth event operations and participant engagement. Received training in preparing and drafting patent applications in compliance with legal and procedural guidelines.
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