Hi! I’m Jess—a new freelancer eager to build experience and provide assistance to any written-services you need. I bring a resourceful and detail-driven approach to copy editing, chat support, and typing-focused tasks. Whether it’s refining written content, assisting with messaging-based customer service, or delivering clean, reliable typing work—I show up with care, clarity, and consistency. Let’s create something clean, purposeful, and Jessential.
I am currently good at the following:
- Copyediting & Proofreading (news-style or general)
- Typing-based tasks: transcription, retyping, formatting,
- Short-form writing: bios, captions, simple product blurbs, copywriting
- Chat-based support or content moderation
And willing to learn and experience any other type of related works because I love learning.
Experience: 2 - 5 years
Worked for an airline company's customer service through various platforms, both private and public messaging
Experience: 2 - 5 years
Worked for an airline company's facebook moderation
Experience: 2 - 5 years
Use of Amadeus Oscar for booking management
Experience: 2 - 5 years
Mainly used CRM tool for the chat support role I worked on
Experience: 1 - 2 years
School-based Journalism experience where I was able to compete for Regional Press Conference Contest for News Writing and Radio Broadcasting
Experience: 1 - 2 years
Served as a Journalism Associate Editor for a school-based Publication
Experience: 2 - 5 years
Managed email exchanges between internal departments in our social media management team
Experience: 6 months - 1 year
Worked as a Korean customer service chat support for an airline
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
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