Arnold

Fraud and Disputes Specialist

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.73/hour ($1,120.00/month)

High school diploma

Last Active

September 26th, 2026 (6 days ago)

Member Since

July 26th, 2025

Profile Description

Experienced and dependable Fraud and Disputes Specialist with over 13 years in the BPO industry—12 of which
are with major financial institutions, including HSBC and Capital One. Proven expertise in credit card and retail
banking fraud and dispute case handling. Skilled in critical thinking, problem-solving, and maintaining accuracy in
high-stakes environments. A positive, collaborative team player with strong attention to detail

Top Skills

Customer Support » Customer Service

Experience: 10+ years

I’m a customer service professional with a strong focus on delivering efficient, empathetic, and solution-driven support. Skilled in handling inquiries, resolving issues, and building customer loyalty, I thrive in fast-paced environments where communication and problem-solving are key. I’m committed to continuous improvement and creating positive experiences that leave a lasting impact.

Customer Support » Customer Service » Fraud detection

Experience: 2 - 5 years

Part of being a fraud and dispute specialist is having a keen eye for fraud, especially during account reviews and customer interactions. I have gained valuable skills in detecting fraud by reviewing customer and account activity and maintaining close communication with internal partners regarding fraud trends and patterns.

Customer Support » Customer Service » Chargeback Analysis

Experience: 5 - 10 years

I have worked for Capital One on both fraud and disputes department specializing in reviewing and investigating consumer dispute chargebacks for more than 10 years. My experience includes doing dispute intake up to filing arbitration using acquirer tools to defend the customer's claim as deemed necessary to recover funds on their transactions being disputed.

Other Skills

Basic Information

Age: 35

Gender: Male

Website: Sign Up with Pro Account to View

Address: Bacoor, Calabarzon, Philippines, Cavite

Tests Taken: IQ
Score: 118: DISC
Dominance: 32
Influence: 7
Steadiness: 22
Compliance: 39: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Info )	0.0421
Total Execution Time	0.0440

GET DATA

No GET data exists

MEMORY USAGE

1,584,840 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4353375

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0228 seconds) (Show)

0.0013	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4353375' LIMIT 1
0.0033	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4353375'
0.0009	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4353375'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4353375' AND `is_private` = 1
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0.0005	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4353375 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4353375' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4353375'
0.0034	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4353375' ORDER BY `jsct`.`rate` DESC
0.0007	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4353375'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0014	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

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HTTP_DNT