Hi, I'm Joseph, a dedicated Virtual Assistant and Customer Support Professional with experience in customer service, technical support, claims processing, operations support, and real estate outreach.
My professional background includes working with companies such as Allstate, Amazon Customer Service, Intuit QuickBooks, and Concentrix, where I developed strong communication, problem-solving, and organizational skills while supporting customers and managing time-sensitive tasks.
I can help you in:
• Virtual Assistance and Administrative Support
• QuickBooks Support and Basic Bookkeeping Assistance
• Customer Service
• Dispatching and Scheduling Coordination
• CRM Management and Data Entry
• Real Estate Cold Calling and Lead Follow-Up
• Claims and Documentation Management
• Calendar and
• Microsoft Excel and Google Sheets
• Process and Operations Support
I am highly organized, detail-oriented, and proactive. I take ownership of my work, communicate effectively, and ensure that tasks are completed accurately and on time. Whether it's handling customer inquiries, coordinating schedules, maintaining records, or supporting daily operations, I strive to deliver excellent results while creating a positive experience for clients and customers.
I am always eager to learn new systems and processes and am looking for long-term opportunities where I can contribute, grow professionally, and become a reliable part of your team.
Let's work together to help your business run smoothly and efficiently!
CORE SKILLS
Bookkeeping• Dispatch Support & Coordination
• Operations Support • Compliance • Appointment Scheduling • Administrative Support • Claims Documentation • Data Entry • Microsoft Excel • Google Sheets • SOP Compliance • Problem Solving • Time Management
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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