Kian

Virtual Assistant | Award-Winning Customer Support Specialist (CXpert) | Expert

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mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.88/hour ($1,120.00/month)

High school diploma

Last Active

August 8th, 2026 (4 days ago)

Member Since

June 9th, 2025

Profile Description

Kian Arela is an experienced Technical Support and Customer Service Specialist with over two years of success delivering high-quality support in customer service, technical troubleshooting, and remote administrative assistance. Known for being detail-oriented, reliable, and solutions-driven, Kian consistently ensures smooth, efficient support operations that enhance customer satisfaction and retention.
Kian began his career as a Technical Support Representative for a U.S.-based home security company, where he provided responsive phone and email support related to billing, subscription management, technical issues, and general product inquiries. In recognition of his exceptional service quality and dedication to creating positive customer experiences, Kian was awarded the prestigious CXpert Award in 2023.
Today, Kian offers virtual assistant services to entrepreneurs, small business owners, and remote teams, specializing in:
• Email and calendar management
• Inbox and client communication support
• Scheduling and administrative coordination
• Customer experience and technical assistance
With a strong foundation in both technical support and administrative support, Kian combines professionalism, communication skills, and proactive problem-solving to support business operations at every level. He is passionate about helping businesses grow by delivering responsive, dependable, and top-tier virtual support.
Core Skills:
Virtual Assistant • Technical Support • Customer Service • Administrative Support • Remote Support • CRM Tools • Help Desk • SaaS Support • Email Management • Calendar Scheduling • Customer Experience (CX) • Escalation Handling • U.S. Client Communication • Billing & Subscriptions

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

Customer Support » Customer Service

Experience: 1 - 2 years

Marketing » Appointment Setting » Calendly

Experience: 1 - 2 years

E-Commerce » Logistics Management » Dispatching

Experience: 1 - 2 years

Basic Information

Age: 24

Gender: Male

Website: Sign Up with Pro Account to View

Address: Cebu, Cebu

Tests Taken: IQ
Score: 91: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

SEE MORE REAL RESULTS

“He's been absolutely superb!”

- Ed Currer

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BENCHMARKS

Loading Time: Base Classes	0.0009
Controller Execution Time ( Jobseekers / Info )	0.0311
Total Execution Time	0.0326

GET DATA

No GET data exists

MEMORY USAGE

1,613,896 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4227640

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0183 seconds) (Show)

0.0006	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0006	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4227640' LIMIT 1
0.0020	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4227640'
0.0020	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4227640'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4227640' AND `is_private` = 1
0.0003	`SELECT * FROM employment WHERE jobseeker_id = '4227640' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4227640' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0006	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4227640 LIMIT 1`
0.0005	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4227640 LIMIT 1`
0.0006	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4227640' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0004	`SELECT *, DATEDIFF('2026-08-11',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0012	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4227640'
0.0033	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0011	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4227640' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4227640'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0005	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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csrf-token	ef6e762a998f49cc8decf51b10dca9c9

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enable_profiler
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language	english
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enable_query_strings
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log_path
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log_file_permissions	420
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sess_save_path
sess_match_ip
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cookie_prefix
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cookie_path	/
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cookie_httponly
standardize_newlines
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
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csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.122
HTTP_DNT

Kian

Virtual Assistant | Award-Winning Customer Support Specialist (CXpert) | Expert

Overview

Profile Description

Top Skills

Customer Support » Email Support

Customer Support » Customer Service

Marketing » Appointment Setting » Calendly

Other Skills

Customer Support » Technical Support

Human Resources » Onboarding

Virtual Assistant

E-Commerce » Logistics Management » Dispatching

Basic Information