Cristene

Ecommerce VA/Customer Support Specialist/Property Rental VA/

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Bachelors degree

Last Active

June 24th, 2026 (5 days ago)

Member Since

March 15th, 2017

Profile Description

I am a highly reliable and detail-oriented E-commerce Virtual Assistant and Customer Support Specialist and Operations Managemet with over 9 years of experience supporting online stores across Shopify, Amazon, eBay, and dropshipping platforms. I help business owners scale their operations by handling product management, order fulfillment, customer service, and backend store operations with accuracy and efficiency.
I specialize in both front-end and back-end e-commerce support, ensuring smooth daily operations and excellent customer experience. I am highly organized, tech-savvy, and able to work independently with minimal supervision.
? Core E-commerce Skills:
• Shopify store management
• Amazon & eBay product listing
• Product research & supplier sourcing
• Order processing & fulfillment
• Inventory management
• Customer service (email, chat & social media)
• Refunds, returns & dispute handling
• Dispute management (PayPal, Stripe, Shopify)
• CRM & ticket systems (Zendesk, Gorgias, Freshdesk, etc.)
• Basic product page SEO & optimization
• Data entry & admin support
• SOP creation, updates & process documentation

? Operations Assistant | Admin VA | Customer Support (Cleaning & Property Management)I have extensive experience as an Operations Assistant and Admin/Customer Support VA for multiple cleaning and vacation rental companies based in the US and UK. I handled daily operations, team coordination, client communication, scheduling, reporting, and system management to ensure smooth and efficient business workflow.
Key Responsibilities & Achievements:
• Managed daily schedules and dispatch for cleaning teams

• Ensured all same-day turnovers and appointments were completed on time

• Reported property issues directly to owners and clients

• Managed laundry drops, supply drops, and consumable audits

• Reviewed and verified after-clean photos via Booking Koala and Breezeway

• Processed laundry invoices and handled ad-hoc admin tasks
For a Nashville-based cleaning company, I handled full operations and admin support including:
• Scheduling daily appointments and ensuring task completion

• Onboarding and training new cleaners

• Coordinating inspections, supply drops, and laundry logistics

• Communicating with clients and cleaners via phone, SMS, and email using OpenPhone

• Onboarding new units in Resort Cleaning App & Vacasa Field App

• Monitoring cleaner compliance based on uploaded job photos

• Sending cleaning bids via Turno App

• Creating social media content and editing photos using Canva

• Updating website content and features via Squarespace

• Preparing and sending daily operations reports to management

• Tracking property issues and collating feedback to improve processes

• Managing workflows using Streamline & Breezeway
For a UK-based vacation rental company:

• Managed daily bookings from Airbnb, Expedia & ----------

• Organized reservations using Tokeet & ChargeAutomation

• Communicated with cleaners using Trello for task tracking

• Added special guest requests, bedding setups, and notes

• Coordinated smooth guest turnovers and cleaning schedules
This experience strengthened my skills in:

? Operations Management

? Team Coordination & Dispatch

? Client & Staff Communication

? Compliance Monitoring

? Reporting & Process Improvement

? Property Management Systems
I bring strong organizational skills, attention to detail, and reliable communication to every role I handle.

Top Skills

E-Commerce » Shopify

Experience: 5 - 10 years

Customer Support

Customer Support » Email Support

Other Skills

Marketing » Affiliate Marketing

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Experience: Less than 6 months

Marketing » Content Creation » Proofreading

Professional Services » Management Services » Administrative Management

Experience: 1 - 2 years

Professional Services » Management Services » Property Management

Experience: 1 - 2 years

Human Resources

Experience: Less than 6 months

Real Estate » Breezeway

Experience: Less than 6 months

Customer Support » Social Media Moderation

Experience: Less than 6 months

Customer Support » Content Management

Customer Support » Customer Service » Gorgias

Experience: 1 - 2 years

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Valenzuela City, Metro Manila

Tests Taken: IQ
Score: 199: DISC
Dominance: 50%
Influence: 19%
Steadiness: 11%
Compliance: 19%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

SEE MORE REAL RESULTS

“This will change your business!”

- Atiba

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0346
Total Execution Time	0.0360

GET DATA

No GET data exists

MEMORY USAGE

1,508,248 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/421279

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 28 (0.0223 seconds) (Show)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0012	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '421279' LIMIT 1
0.0054	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '421279'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '421279'
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0004	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '421279' AND `is_private` = 1
0.0011	`SELECT * FROM employment WHERE jobseeker_id = '421279' AND hired > -1`
0.0008	SELECT `employers`.`contact_name`, `employer_comment`.`employer_comment_id`, `employer_comment`.`employer_id`, `employer_comment`.`jobseekers_id`, `employer_comment`.`employer_date`, `employer_comment`.`employer_comment`, `employer_comment`.`lastmodified`, `employer_comment`.`comment_status` FROM `employers` LEFT JOIN `employer_comment` ON `employer_comment`.`employer_id` = `employers`.`employer_id` WHERE `employer_comment`.`jobseekers_id` = '421279' AND `employers`.`deactivate` = 0 AND `employer_comment`.`comment_status` = 'ACTIVE' ORDER BY `employer_comment_id` DESC
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0.0006	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0003	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 421279 LIMIT 1`
0.0014	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 421279 LIMIT 1`
0.0007	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '421279' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0003	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0010	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '421279'
0.0025	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0015	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '421279' ORDER BY `jsct`.`rate` DESC
0.0004	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '421279'
0.0003	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0004	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0002	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0004	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/421279
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
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HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
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SERVER_PROTOCOL	HTTP/1.1
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HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.196
HTTP_DNT