Maye

Customer Service Support, Email Manager, Data Entry

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.66/hour ($704.00/month)

Bachelors degree

Last Active

February 12th, 2026 (80 days ago)

Member Since

May 28th, 2025

Profile Description

I have worked as a Customer Service Representative for the last 15 years. My last job was at Transcom, where I was responsible for handling customer inquiries, resolving issues, managing accounts, providing features and benefits of the products, and closing a sale.
My coworkers have said that I am dependable, empathetic, a team player, and always striving for the best, and I take pride in maintaining a positive and professional work environment.
I excel at customer service, problem-solving, and communication, and I consistently aim to deliver high-quality results.

Top Skills

Customer Support » Email Support

Experience: 10+ years

Responding to customer inquiries via email is part of your role. I handled customer concerns efficiently across multiple channels, including phone, chat, and email, ensuring accurate and timely responses. Documenting customer interactions, including those handled through email, in CRM systems to track case history and maintain consistent service. And, providing technical troubleshooting and customer assistance through written communication, ensuring clarity and professionalism even when explaining complex issues.

Office and Administration » Data Capture

Experience: 5 - 10 years

I utilized CRM systems to log all customer interactions, including calls, emails, chats, and case histories. I also maintained detailed records of customer transactions, comments, and complaints, ensuring that all relevant information was documented for future reference and resolution. Monitored employee performance and provided feedback during my time as Temporary Floor Support, which likely involved tracking performance data and documenting coaching sessions. And finally, I collected and input information from various databases and tools to resolve technical and billing issues, ensuring data accuracy and proper customer account management.

Customer Support » Customer Service

Experience: 10+ years

Manage both inbound and outbound calls. Also includes assisting customers with their inquiries, providing detailed billing information, and offering product features and benefits. I was also involved in closing sales and ensuring customer satisfaction through empathetic and professional interactions.

Other Skills

Basic Information

Age: 41

Gender: Female

Website: Sign Up with Pro Account to View

Address: Bacolod City, Negros Occidental

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”

Samori Coles

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“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

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BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0223
Total Execution Time	0.0236

GET DATA

No GET data exists

MEMORY USAGE

1,584,160 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4197047

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0139 seconds) (Show)

0.0002	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0013	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4197047' LIMIT 1
0.0020	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4197047'
0.0010	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4197047'
0.0002	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0003	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4197047' AND `is_private` = 1
0.0007	`SELECT * FROM employment WHERE jobseeker_id = '4197047' AND hired > -1`
0.0003	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4197047' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
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0.0005	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4197047 LIMIT 1`
0.0005	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4197047' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
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0.0002	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0002	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4197047'
0.0024	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0005	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4197047' ORDER BY `jsct`.`rate` DESC
0.0003	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4197047'
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0003	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0003	`select * from teasers`
0.0003	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0002	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

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