Rey

E-commerce Customer Support | Shopify | Email Support | Refunds & Dispute Handli

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.81/hour ($1,120.00/month)

Bachelors degree

Last Active

July 11th, 2026 (2 days ago)

Member Since

May 12th, 2025

Profile Description

Customer Service Specialist with 6+ years of experience in customer support, banking operations, and virtual assistance. I have supported international e-commerce brands by handling customer inquiries, resolving issues efficiently, and maintaining positive customer relationships.

I specialize in email customer support, order management, refunds, and dispute handling while maintaining a professional, empathetic, and brand-aligned tone. I am experienced in managing high-volume customer inquiries and ensuring timely responses while following company SOPs.

What I can help your business with:

• Customer email and inbox support
• Order tracking and order management
• Refunds, returns, and chargeback handling
• Shopify store support
• Customer inquiries via social media
• CRM management and data entry
• Dispute resolution and customer issue handling

Tools I have experience with:

Shopify
Gorgias
Freshdesk
Re:amaze
Richpanel
Zendesk
PayPal
OceanPay
Google Workspace
Google Sheets
Microsoft Office
Trello
Slack
----------
Canva
Asana

I am reliable, detail-oriented, and committed to providing excellent customer service that helps businesses build strong customer relationships and improve customer satisfaction.

Experienced with high-volume email support and e-commerce order management. Available for long-term remote work.

Top Skills

E-Commerce

Experience: 6 months - 1 year

Accounting » Banking

Experience: Less than 6 months

Customer Support » Customer Relationship Management

Experience: Less than 6 months

Other Skills

Marketing » Social Media Management

Experience: Less than 6 months

Marketing » Digital Marketing

Experience: Less than 6 months

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Virac, Catanduanes

Tests Taken: IQ
Score: 140: DISC
Dominance: 36%
Influence: 39%
Steadiness: 20%
Compliance: 5%: English
B2(Upper Intermediate)

Government ID: Sign Up with Pro Account to View

“My business would not be able to go forward if it was not for them”

Gaurab - Adhikari

SEE MORE REAL RESULTS

“They're not only loyal and hardworking, they're super detail oriented!”

- Travis OVAAnswers

see more real results

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Info )	0.0455
Total Execution Time	0.0469

GET DATA

No GET data exists

MEMORY USAGE

1,599,376 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/info/4167519

CLASS/METHOD

jobseekers/info

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 29 (0.0338 seconds) (Show)

0.0009	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0014	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4167519' LIMIT 1
0.0027	SELECT * FROM `jobseeker_meta` WHERE `jobseeker_id` = '4167519'
0.0020	SELECT `j`., `jj`. FROM `jobseekers` `j` INNER JOIN `jobseekers_jobdata` `jj` ON `j`.`jobseeker_id` = `jj`.`jobseeker_id` WHERE `j`.`jobseeker_id` = '4167519'
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` IS NULL
0.0009	SELECT * FROM `jobseekers` WHERE `jobseeker_id` = '4167519' AND `is_private` = 1
0.0014	`SELECT * FROM employment WHERE jobseeker_id = '4167519' AND hired > -1`
0.0009	`SELECT employers.contact_name, ec.employer_id, ec.jobseekers_id, ec.is_jobseeker_reply, ec.employer_date, ec.employer_comment, ec.lastmodified FROM employers LEFT JOIN employer_comment ec on employers.employer_id = ec.employer_id WHERE ec.jobseekers_id = '4167519' AND employers.deactivate = 0 ORDER BY employer_comment_id DESC`
0.0008	`SELECT * FROM skill_categories ORDER BY cat_order ASC`
0.0010	`SELECT * FROM skill_subcategories ORDER BY subcategory ASC`
0.0008	`SELECT * FROM jobseekers_jobdata WHERE jobseeker_id = 4167519 LIMIT 1`
0.0009	`SELECT * FROM jobseekers_skills WHERE jobseeker_id = 4167519 LIMIT 1`
0.0011	`SELECT * FROM jobseekers j, jobseekers_jobdata jj,jobseekers_skills js WHERE j.jobseeker_id = '4167519' AND j.jobseeker_id = jj.jobseeker_id AND jj.jobseeker_id = js.jobseeker_id`
0.0009	`SELECT *, DATEDIFF('2026-07-13',rebill_date) duration_rebill FROM employers WHERE employer_id = ''`
0.0008	`SELECT * FROM employer_comment WHERE employer_id = ''`
0.0015	SELECT `facebook`, `manual_fb_score` FROM `jobseekers_trust` WHERE `jobseeker_id` = '4167519'
0.0035	SELECT * FROM `skills_categories` WHERE `is_approved` = 1 ORDER BY `name`
0.0024	SELECT `jsct`., `jsct`.`id` as `jsct_id`, `sct`. FROM `jobseekers_skills_categories` `jsct` LEFT JOIN `skills_categories` `sct` ON `sct`.`id` = `jsct`.`skill_category_id` WHERE `sct`.`is_approved` = 1 AND `jsct`.`jobseeker_id` = '4167519' ORDER BY `jsct`.`rate` DESC
0.0008	SELECT * FROM `jobseekers_trust` WHERE `jobseeker_id` = '4167519'
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0009	SELECT * FROM `testimonial_videos` WHERE `placement` = 1 OR `placement` = 0 ORDER BY RAND()
0.0008	SELECT * FROM `testimonial_videos` WHERE `placement` = 2 OR `placement` = 0 ORDER BY RAND()
0.0008	`select * from teasers`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	SELECT * FROM `employers` WHERE `employer_id` IS NULL LIMIT 1
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT user_level, rebill_date, jobseekers_seen, jobseekers_seen_override from employers WHERE employer_id = ''`
0.0008	`SELECT * FROM notes WHERE employer_id = '0'`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1783905566
last_page	https://v1.stage.onlinejobs.ph/jobseekers/info/4167519
csrf-token	c49c0887d5116291e7138bd68dba2cc1

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base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
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uri_protocol	PATH_INFO
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language	english
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enable_query_strings
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log_file_permissions	420
log_date_format	Y-m-d H:i:s
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sess_time_to_update	300
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cookie_path	/
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csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
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time_reference	local
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ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
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maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
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honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.20
HTTP_DNT